Victory Towing & Recovery, Palmetto FL
| Address | 1410 18th Ave Dr E, Palmetto, FL, United States |
| Phone | +1 941-518-9811 |
| Hours | 12:00am-12:00am |
| Categories | Towing Service |
| Rating | 1 3 reviews |
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Victory Towing & Recovery reviews
3Had set an appointment for a tow at 9 am and they are now 4 hours late to even picking up the car.they'll move your car just don't rely on them being reliable.
I arrived to pick up a vehicle they had towed earlier in the day and the fence was closed and locked so I called the number for someone to come and let me in and the representative said they were all out at the moment. They told me to wait about half an hour until they arrived, that it would be a while. I went home to wait and called them about an hour later and the representative- a woman I believe- told me there was nobody at the location to open the fence yet- that it would be more than half an hour again. I asked how long it would be this time and she said very sarcastically “ more than 30 minutes i don’t have a jet” but she said it very rudely and then i laughed because i THOUGHT it was a joke and i asked, “ okay so then when”, and she sighed in an exasperated tone said “ a few minutes” (which contradicts everything she said) and HUNG UP ON ME without letting me speak! She kept talking over me, she just didn’t let me explain myself then was rude.work on your customer service skills Victory Towing! Especially that lady.so unprofessional!
They only seam to work bank hours so if you in tight jam don't count on them