Viera Insurance Agency, Inc, Melbourne FL

Very helpful with finding me a better policy and walked me through the process!

Was really hoping to use Viera Insurance Agency for my small business. Unfortunately, it was impossible to get them to call me back. I called their office roughly 8 times over the past 3 months and each time I was met with a very nice administrator who informed me that all of their new business reps were busy and they would call me back. They never called me back. One of the last times trying to get a quote, I mentioned that this was the last time that I would be calling. Well, that got their attention apparently. They did give me a call back and got all my information. They said I can expect to have a quote by EOD next business day (a Monday). I waited till that Wednesday to call them for an update. And was met again with the "everyone is busy" we will call you back. Sadly they lost my business.