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Visionworks Heritage Plaza, Port Charlotte FL

Address Heritage Plaza, 18500 Veterans Blvd Ste 4, Port Charlotte, FL, United States
Phone +1 941-743-9499
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-6:00pm
Sunday11:00am-4:00pm
Website locations.visionworks.com
Categories Optometrist, Contact Lenses Supplier, Optician, Sunglasses Store
Rating 4.7 15 reviews
Nearest branches
Visionworks — 12320 S Cleveland Ave, Fort Myers, FL, United States
Visionworks — 2190 9th St N, Naples, FL, United States
Visionworks Citrus Park Town Center — 8150 Citrus Park Town Center Mall Space 1100, Citrus Park Town Center, Tampa, FL
Visionworks Palm Beach Outlets — 1703 Palm Beach Lakes Blvd Ste B01, West Palm Beach, FL
Similar companies nearby
Eyeglass World — 2241 Tamiami Trail, Port Charlotte, FL, United States
JCPenney Optical — 1441 Tamiami Trail, Port Charlotte, FL, United States

Visionworks Heritage Plaza reviews

15
Sort by: date highest rated lowest rated most helpful
Mark
February 06, 2024 3:09 am

Great eye exam, service, and fantastic staff. I highly recommend them. J-Lo was great to work with!

Julie
January 30, 2024 5:52 pm

The rep who helped me was wonderful. J-Lo has an easy manner which slides in and out of professionalism and personal conversation. An asset to your company

Terri
January 13, 2024 3:14 pm

Friendly staff, very helpful.
Dr Chan is excellent
Good selection with reasonable prices

LAURIE
December 29, 2023 4:21 pm

Great service from both the doctor's and eyeglass offices. Very knowledgable and extremely helpful. Lots of styles and great prices.

donald
December 17, 2023 5:37 am

J-Lo was very helpful in picking a frame that fit and we got through the whole process quickly. Pricing is fair and they provided all of the options that I was looking for. VSP is also accepted which was a plus for me. Will be going back in a few months to take care of my wife’s needs.
Thanks for the help J-Lo

Charlie
December 03, 2023 1:33 am

J-Lo was fantastic, friendly, honest and very professional. She went above and beyond to pick the right eyeglass frames. Visionworks had a huge selection to pick from. I would definitely recommend Visionworks. Great experience.

Anne
November 19, 2023 11:36 pm

J-Lo was very knowledgeable and helpful at the Port Charlotte, FL location. The process was quick and easy!

jack
November 15, 2023 10:30 am

Visited this location today and ordered new glasses. J-Lo was very helpful and knowledgeable.

Jamey
November 12, 2023 7:35 pm

Very accommodating, Doctor was very nice and fast. She told me all the information I needed to know about my eyes and even gave me a recommendation on eye drops. They had a good selection on glasses. This was my first time picking out glasses and they gave me all the time to pick no rush. Once I picked out my glasses the lady J-Lo helped me check out and was very informative on what i should get for my glasses. Very glad I went with visionworks.

Hunter
November 09, 2023 3:30 am

Came in from out of town, scheduled an eye appointment. But of a clerical mess up, as the doctor at this location is blanketed under my policy, but was unable to find my plan when I got in.

Brenda, the receptionist, was doing the intake. She was disheveled and manic, her desk a mess, and her work strewn all about. She was a mess. Two hours into her shift and she still hasn't organized.

Brenda was extremely rude, most likely a defense mechanism that she casually employs to mask her ineptitude. She asked me my birthday three times, and wrote my social security number out on paper for her reference. She called an insurance provider to work on our issue, and was extremely rude to their phone representative.

Seeing her struggle with her phone conversation, by giving the provider the wrong information- the wrong company. For some reason she thought my provider was Davis. I tried to explain to her the mistake, and show her my insurance card, she refused to recognize the attempt. This lady is pushing 70, and can not keep up. I would find it hard to believe that she is not consistently making errors. Disgraceful, disrespectful, and disinformed.

There was a gentleman who had assisted me in finding where to go, upon entry. Not all bad apples- just one disgruntled and inept by the hour loser.

Lucy
November 08, 2023 1:51 am

J-Lo is amazing. I came in because I was desperate. I was a visitor from Ohio and was scheduled to fly back on that date. Unfortunately I had broken my glasses beyond belief. She graciously offered to try to repair them - and bless her heart she did exactly that. She also recommended a place for breakfast. Thanks J-Lo. Lucy

LIZ
November 05, 2023 1:02 pm

Jennifer was extremely pleasant, very helpful and despite being pulled in many directions was able to assist me with 2 pair of glasses and found every discount possible in my insurance plan.

Susan
October 31, 2023 8:50 pm

J Lo is the best! I was very happy with the service she provided. It was a very pleasant experience.

Jim
October 21, 2023 2:05 pm

Great experience. Got in quickly. Very good doctor and the optician helped me pick out a great pair of glasses. Highly recommend.

christine
October 12, 2023 4:50 am

Was greeted by JLo upon arrival and told it may by some time for her to get to me as they were shorthanded and she was alone, but I was pleased with the timeliness of my exit once everything was completed. She was friendly and attentive, not only to me but everyone that visited while I was there. Greet choices, variety and good range of frame prices.

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