NEAREVIEW.COM

Visual Eyes, Boca Raton FL

Address 333 Plaza Real, Boca Raton, FL
Phone (561) 392-8383
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-6:00pm
Website visualeyesoptical.com
Categories Optometrist, Eye Care Center, Ophthalmologist
Rating 4.2 19 reviews
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Optometrist Visual Eyes reviews

19
Sort by: date highest rated lowest rated most helpful
Ciralus
October 08, 2023 8:39 pm

Visual Eyes is the best, they a have a great selection to pick from and Cristina Richard was an amazing help, she's very informative and a great asset to the company. Visual Eyes more like collectors items only.

Ellis
October 05, 2023 8:29 pm

Christina RICHARD was amazing. She’s such an asset to the company. I will definitely be coming back for all my visual needs. Her customer service skills are upper echelon. Thank you for the great service.

Kyle
October 03, 2023 4:17 am

Cristina the Optometric Technician, was outstanding, after many years with glasses and not using contacts, I needed a refresher guide on how to apply them. Within 10 minutes, Cristina was able to guide me on how to put the contacts in and remove them. Now I am able to freely wear contacts without needing glasses, thanks to Cristina. She was extremely helpful and patient, and is a great asset to Visual Eyes of Boca Raton, Fl.
Visual Eyes, is a great place to come and get all your eyewear needs, all the staff is extremely welcoming and helpful. I highly recommend coming here 10/10.

Katie
October 01, 2023 1:07 pm

Thank you so much for best eye exam and amazing glasses The office was very professional and high quality merchandise thank you to Dr Radice Cristina Richard and David for all your kindness and professionalism I highly recommend this Optometrist store

Ivelisse
September 21, 2023 11:37 pm

My fiance Modesto Candelaria and I Ivelisse Morales went again for a second year to have our eyes check and we was very happy with the exam Dr. Steven Adrien performed. He answered all our questions with a cordiality and professionalism. The renovation they did to the place is beautiful and modern, have a variety of frames from different prices. Plus. The front desk girls was very pleasant, Sherri at the Optical provide us with an exceptional customer service. We really recommend Visual Eyes.

Jeff
September 16, 2023 9:51 am

One of the best eye exams in South Florida! Dr. Garcia is amazing and my Optometrist Sherri is the best! She is patient, helps you pick out the right frame for your taste and face and is patient and so very helpful through the whole selection process and her measurements are spot on!

robert
August 07, 2023 4:21 pm

Do not give them your email address. I was a patient here once. It was mediocre. They have been sending me monthly emails for the last 7 years

Meredith
May 28, 2023 11:13 pm

You guys completely misdiagnosed me during my eye exam. You recommended glasses (bought the cheapest ones) and the price was over $600 when all along I could have used Dollar store reader glasses. Lastly, you failed to mention that I have 20/20 vision in one of my two eyes.
SHAME ON YOU
I should have shared this sooner. My apologies to all the customers I could have warned.

sthandwa
March 19, 2023 11:38 pm

Thank you so much David Costa for your help I finally got my new frames and on the same day!:) please keep up the great work. Thank you to Dr Garcia for my eye exam, this was amazing service.

Sam
March 08, 2023 8:41 pm

I am having so much trouble with this store trying to have them honor their mistake.
The contact lenses that they sold me were different than the trial pair. These lenses have a different fit and tint and don't stay in my eye yet they refuse to take them back or even give me store credit towards a new pair that works better. Their excuse is that the trial pair was discontinued and these are their replacement. The Manager James does not return calls and evades customer complaints. The receptionist Vanessa who is very confrontational speaks over you and hangs up when she runs out of excuses.
On top of all the say that the Owner Dr. Aaron Evans has no say in how the store is run and does not return calls.
I have never dealt with a more unprofessional establishment.
I am still in discussion with them and will add to this review if anything changes.

Tara
February 13, 2023 6:18 am

The receptionist Vanessa is very rude. Horrible customer service.
I am surprised the owner would allow this!

Elizabeth
January 24, 2023 6:48 am

David gave me the best service! He is professional, curious and knowledgeable. Thank you David.

Jacque
January 20, 2023 5:48 pm

I have been going to Visual Eyes for over 20 years. The staff is fantastic! Vanessa, is extremely knowledgeable and was very patient with all my questions. She was also very accommodating and helpful in helping me make the right choices. Thank you Vanessa for making my visit a great one!

Juan
January 11, 2023 6:19 pm

Been going to Visual Eyes for a while now and they always exceed my expectations! Their customer service, patient care and attention is 5 stars. They are willing to go above and beyond to accommodate my needs. Vanessa Alvarez, Optemetric Tech is the best!

michelle
January 11, 2023 4:06 pm

Just moved to the area & needed lenses fixed on my glasses. David Costa's customer service was so wonderful. He had me in & out in 5 mins. Definitely will be back! Thank you!

Scott
January 11, 2023 10:35 am

Visual eyes has a great selection of ray bans! Vanessa at the front desk is so helpful! Will definitely come back.

Schuble
January 05, 2023 11:54 am

Beautiful store with the latest technology and offerings. Be sure to see Vanessa if you are ordering contacts as she is extremely knowledgeable and helpful.

ira
January 02, 2023 1:58 am

I needed an eye exam and new glasses. David Costa was terrific. Guided me through the process and fit me for a beautiful pair of Cartier frames. Nicest frames and lenses I have ever had. I will definitely return for more frames and would only work with David again!

Sam
December 31, 2022 3:33 pm

Super friendly and helpful staff. I had an emergency and am from out of town, Vanessa was able gave me great service!

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