Walgreens, Pensacola FL

I wish i could give Zero stars but that is not an option. I dropped off my Rx today 10/7/21 at approximately 1: 30 this afternoon and was told by the pharmacy technician that my Rx would be ready around 3: 00. I returned around 3: 20 to pick up my Rx and was told that they did not have enough to fill it. No one bothered to call me and let me know this information. No one bothered to offer me to fill what they had and then come back when they had the remaining. No one bothered to let me know at 1: 30 when i dropped it off that they did not have enough to fill the Rx to begin with. Behind the counter is a pharmacist who hopefully has a degree in pharmacy and a pharmacy technician who hopefully completed a certification course as a pharmacy tech. Neither one took any initiative or accountability to fulfill what they were supposed to do initially. If they took as much pride in doing there job as they did in getting your co pay and checking your insurance things might run a little better at the pharmacy off Davis and Olive.

What's y'all's policy on bring one's bicycle into the store (you don't have a rack outside to lock it to) ? I've been doing this for years, on my way home from work, to pick up medicine when I need it (I asked the clerk the first time and they said it was fine). This time, as I was already leaving, the clerk got on to me. When I tried to explain there was nothing for me to lock my bike to she just interrupted me; kinda rude there. Maybe the first clerk misinformed me (If so, can y'all get a bike rack?) but she didn't need to be rude about it. Other than that my trips here are usually pleasant so I'll still rate you well.

I called crying because I don’t feel good and wanted to ask if there is any way they can fill my prescription sooner than the two hours I was quoted because I was miserable. Whoever answered the phone in the pharmacy (not the pharmacist) cut me off twice. Rude and insensitive. I wouldn’t use them if I didn’t have to because of my insurance

This Pensacola Walgreens was super clean and organized and the employee giving my COVID shot was great! (Tiffani?) my only complaint was that the immunization room was extremely stuffy and hot making my 15min wait after my shot uncomfortable.

Love the 2 Male Pharmacists & they will go above & beyond to help with any issue I have but the female staff has become rude & not helpful at all! I'm switching Pharmacies after years there because of the unfriendliness I continually experience in that department, if & when they finally reopen from the Hurricane.

Use this walgreens if you want to be blamed for your prescription not being filled for 2 weeks. Literally the most incompetent people I've ever had to deal with. Asked why my prescription wasnt filled and was not given an answer, and was blamed for not calling in to check. If my doctor hadn't called in my prescription I would have taken it somewhere else.

My wife had recently had a change in the dosage of her blood pressure medication. The pharmacy refilled the medication at the old lesser dosage. We picked up the refill and discovered their error when we got home. We called them back to report the error and when we asked about a refund they said they cannot accept any returns. Their error cost is $30.00. We will be changing Pharmacies now.

Normally love coming here. Today I had surgery. Doctor prescribed medication. I left my purse at home, but saw that they had all my information on file - including my license - and so I paid with my phone.

They didn't let me get my meds. Said they need to re-scan the same exact ID that they already have on file.

Now I'm in so much pain I can't risk driving again.

Thanks for nothing.

Supposed to be open and its closed 8 am. Always problems here. No lights on. Looks abandoned. Always having power issues.

Day two of trying to get my medicine filled. Every month it is the same thing. I came yesterday to get it filled and due to new laws my doctor is required to write a fill date on my prescription. When they called my doctor yesterday he was not in the office. So instead of them telling me he wasn't in the office they told me my doctor said "no" to filling the prescription.
The pharmacist straight lied!
Fast forward to day 2 of this adventure. The cashier (not Micha) is as about as friendly as a cactus and rude about having to call the doctor AGAIN because now they are busy
And here I sit waiting for my medicine to get filled and I just seen a customer try to pick up their meds and they could not find the prescription.
I come to this particular location because it's close to my house. There is a Walgreens on every corner in Pensacola! I'll be taking my future business elsewhere.