Walgreens, Ocala FL

The pharmacy over charges by a lot! And they do not honor goodrx coupon prices either. The girl in front of me was having the same issues. The people behind the counter didn't know what they were doing either. I felt bad for the girl but the guy (his apron said "Ram" was very rude and unprofessional. When I told him I had a GoodRx coupon he scoffed and said "of course you do" and when he brought over my medication he tossed it aside on the counter in anger. He kept trying to tell me the price was better if I didn't use the coupons. The coupons brought it to about $50, he was trying to say paying over $70 was better. I ended up paying $60. I will never be back here again. I just moved to the area and chose Walgreens because it thought they were a trustworthy company. Absolutely not.

Awful. I proceeded in. Asked where western union machine was. Told by employee. Processed my wire transaction. In this store. The cashier Nicole informed me. Sorry that one register is down for a bit. The manager with short blonde hair had no idea when register was going to be fixed. I went in at noon. Why didn't terminal have a sign? Why weren't all employees informed? The wire was at this store. It took other Walgreens almost an hour with western union to transfer wire.
The 17th Street was extremely unprofessional and not helpful. Problem easily prevented if I was informed not to process my wire. 3 blind mice.

This pharmacy location is convenient for me, but you never know what you’re going to get with the employees. Sometimes they are fairly nice and helpful but a lot of the time they are quite rude and act, as if you are totally inconveniencing them by even asking them a question.
I don’t use many prescriptions, but the pharmacy is often out of the ones we are needing and usually have to wait a few days. When it takes me a few days to get there to pick up a prescription they are not very nice about holding it. I will give them one more try and if things don’t improve, I will definitely switch to a different pharmacy.
It is usually a mad house inside so even if I have to wait 20 or 30 minutes I still use the drive-through.

This isn’t even my closest Walgreens, but I go specifically to this one. I love the staff in the pharmacy they know me pretty well by now, the pharmacy, and pharmacist staff have always tried to help me, and have been more then polite!
As well as the Walgreens staff as checking out! Thank you guys! Walgreens is always a little high priced, but it’s a drug store!

Clean store and well stocked shelves. Uncluttered aisles. Each aisle marked with categories making it easier to locate things. Deep discount on items for sale. Nice selection of cold drinks.

I don't even understand how Walgreens is still in business. I have now switched to three different stores hoping that there would be a higher level of competence, no such luck. In the past year I have had more prescriptions lost than I have picked up out of the past 5 months alone three of which I have had to sit on the phone for over an hour between my doctor's office and the pharmacy just trying to figure out why there's no prescription there. Then this specific Walgreens had me freaking out on my pediatrician, because medication that was desperately needed by my son and the prescription once again could not be found, 2 days 2 days this little boy went with no medication and bronchitis. Next time I went to the pediatrician they showed me the paperwork 9 times. Nine freaking times they sent thise prescriptions in. Yet it wasn't until the third day that when I walked in they were finally there if my insurance covered any other pharmacy I would never walk into another Walgreens again.

4/4/22: they say they open at 9 and here I sit few minutes after 9 and they are not open!
update: here it is Jan 14 and still my prescription is not ready when it was sent in on Jan 11.and the app shows it would be available by 11 am on the 13th.picture shown below.evidence speaks for itself.this is the worst pharmacy I have ever been to in my whole entire life! I switched to Walgreens only because CVS stopped accepting my insurance if it was for me I would still be at CVS.these people at the pharmacy tell you it'll be ready at a certain time and you get here and they tell you half an hour so then when you come back an hour and a half later after the half an hour they still don't have it ready and they tell you another half an hour so then you wait a half an hour and it's still not ready at that half an hour mark so how many half an hour do you have to give somebody for you to actually have the prescription ready that they told you would be ready 5 hours ago? I do not recommend Walgreens at all for prescriptions but I especially do not recommend this specific Walgreens for any kind of prescriptions because I'm not the only one having problems everybody who has been here every single time and I waited in line for 20 30 45 minutes has the same problem that I'm having!

Pharmacy staff was very helpful, special shoutout to the gentleman behind the counter helping me out!

Went to grab some stuff when the manager got nasty over a price! If you don’t know how to talk to people you shouldn’t work in customer service! Very unprofessional. I do not recommend this location!

The store itself is nice, clean and for the most part stocked. Cashiers are friendly and helpful. The pharmacy is another thing, it's awful. They have four or more people working behind the counter yet every time you go through the drive thru you wait a good amount of time to pick up your prescription. I sat in the drive thru for 40 mins one afternoon, I couldn't get out of the line that had formed behind me or else I would have left. I got so mad while I was waiting that I called the store and spoke to the manager. I told her that people are waiting more than a half hour in the drive thru and it was absolutely unacceptable. There were five cars behind me and two in front of me, everyone looked completely irritated, for good reason. The pharmacy needs better management! They don't answer calls right away either. I called the night before to check on the status and waited about 15 mins for someone to pick up. So frustrating!

They had my 84yr old mother sit 2 hrs for prescription only to tell her they would call when it's ready

One star. Usually I'm satisfied but I had oral surgery this evening. I drop off my scripts for pain, antibiotics, mouth rinse etc. They said one hour. Thry called, I came. Waited in drive through (bad choice) 2 cars before me served. My turn "closed, ". Went inside as it was just turning 8pm. They're in there. I explained my need before dropping off my scripts but it was closed and I just left in anger as I wish for once thag I went to cvs. Do dates treatment for antibiotics, no pain meds, no lidocaine rinse just why did get bother calling me to get if if they weren't going tk have it to me?? 0800am tomorrow then.

Open till midnight and the best possible people work there even the boss. Place is great,! My kitty can't wait for me to get home from Walgreens.

I love this store because they have the friendliest staff and the most helpful customer service!

Excellent customer service, no wait time, and always sales on items. My prescription was ready when I got there and they were very friendly to me.

Inconsistent. I arrive at 7: 50 waited until pharmacy was to open at 8. At 8, No one came to the drive through window. Tried calling Boone answered. 8: 15 still no one.

What a joke!

Love the people who wirk there. They are always friendly and helpful. They always have a smile for you

Main issues are lack of communication and lack of communication!
You know it happens on occasion that they will have to order your medicine & this is actually very normal for Walgreens. But when you make a point of going several days before the rx is due for refill, in the event that they will need to verify & order if needed but the staff still refuses to let you know until you come to pick it up is absurd!
What is the point of giving them your contact info if no contact is given!? If I had been told they had to order the meds then I could have called my Drs office. Unfortunately they didn't. A simple check of the refill & if its in stock when it is dropped off would go a long way in keeping your customers satisfied.if that interests you. Hope you pay attention to others in the future

Went yesterday 8.16.19 @ 8pm and had to wait in line for about 10 to 15 minutes, six customers in line (I was the third one). The cashier called IC3 twice and nobody ever showed up to help. One of the customers left without buying anything because of the wait.