Walgreens, Miami FL

Excellent service, staff well trained and extremely cordial! Highly recommend. Pharmacy service top!

Went for a free flu shot as showed in their website but they didn’t want to honor it, was told I needed to pay for it. The service was not the best.

Pharmacy: Appalling service.

The level of incompetence and lack of consideration for their customers is appalling. On average, I am forced to return to the pharmacy three times just to receive what should have been readily available in the first place. This is simply unacceptable, especially when the medication in question is critical for my father's health.

I strongly urge Walgreens Pharmacy to take immediate action and address these ongoing issues. It is unacceptable to continuously inconvenience customers who rely on their medication for their health and well-being. The lack of respect for their customers' time and needs is evident, and it needs to change. This is not a matter to be taken lightly.

Will they take responsibility if a customer's health is jeopardized due to their incompetence?

This pharmacy is the worst in Miami—possibly the worst in Florida. Do not fill prescriptions here if you can avoid it.

Pharmacy manager is really rude and not helpful. Avoid this Walgreens if you can, the posts you see on here are accurate

Pretty dumb people working at this pharmacy location. Must do the absolute minimum to get their paychecks.

Warning! Do NOT fill scripts here! Read the negative reviews! I arrived here in the evening (=not busy) from the ER with an urgent script. The pharmacist processed it and then said come back in 2h. I was like uhm what I need it now? Nope 2h. Shrug, it's only my health after all! After 2h, not ready. Wow. I considered going back to the ER to get emergency medicine but accepted defeat, went home to come back in the morning. Come back the next day, ok just take a seat 15 min. Why? Surely it's already there waiting. No. Wait for over an hour, give up and leave to try a few hours later. Come back for the fourth time in two days to wait in line another half hour, finally it's ready. Once the transaction was done, I explained my experience and asked them please to next time if they can't fill an urgent script, tell me so I can go elsewhere because it's dangerous. The pharmacist just shrugged and gave me attitude. For the first time in years I had to go full Karen and ask for the manager who was apologetic but I doubt anything will improve. Never ever coming back here, and neither should you.

Wow. The level of customer service at this location is surprising…Shelly was not helpful at all and on top of that she was rude. I hope corporate improves this store for Walgreens sake.

I live in the area and I always come to Walgreens so does my family
The people at this store are extremely rude they have a young men I think he supervise the lady’s at the counter he is the must rude person I know
He thinks he owns the store and treat people like dirt
I am changing to a different location starting now and I will let all the people I know that comes to the store
Very disappointed you spend your money and be treat it like dirt
Not acceptable

My theory is that walgreens internally has a worst store competition and this store is defending its reigning title for the 5th year straight.everyone is rallying to deliver the worst possible customer experience.at it’s peak hours of people trying to get their meds, this store acts in only the way a store fighting to be the worst does - only putting one person on a possible total of four registers.keep on going y’all! I believe in your ability to win walgreens worst store for another year!

Pharmacy is a JOKE.can’t get them on the phone.they pick up the phone so it stops ringing and immediately puts you on hold. Absolutely ABSURD. Horrible pharmacy

Don’t even bother trying to contact this place. You will never get anyone on the phone. The pharmacy is the worst

The store is always open and ready for business. The shelves are fully stocked and the entire store is neat.

Don’t bother calling because no one will answer. I heard someone pick up the phone and hanging up shortly after. This place lacks some good management.

Good value when you use coupons on the app and look at weekly ads on the app. Good value drug store.

Walgreens on 13th and 2nd Ave.in Miami - grossly understaffed with the most incompetent people imaginable. Only thing worse is the staff in the call center when you think you've reached your store (because they TELL you it is your store!) and then, when they decide they cannot help, they transfer you to.the store.where they cannot help either. Spent 4 days and probably 4 phone calls per day trying to get a vacation supply of meds - with total cooperation from the insurance company, and massive incompetence at every level of Walgreens.