Walgreens, Gainesville FL

I’ve never dealt with a Walgreens that deserved even 4 stars. This one no different. After the phone system tells them it’s time to talk to me they pick up abruptly tell you to hold on and hang up. Then next time they do it again until they feel like talking to you. Then half the time they don’t care to help. It’s the Walgreens BIG CORP that the problem here. I feel sorry for the employees too. Either way service is just awful.

Couldnt find a photo order even though i had an order number. They did not look through all the photo orders that were already ready. I showed them the order on my phone that it was ready at the store. They acted like i was at the wrong store. Their system cannot accurately search photo orders by order number. They did not even say bye to me, just " i dont think we have it" and then they all 3 walked away awkward af. Also they took forever to help me at photo section. I took a whole pee before i was helped and i waited a few minutes at the photo station before i took my pee. God awful experience here. I might cry when i go home. I was way nicer to any of them than they were to me and i wasnt even getting paid.

I love this Walgreens! I was out of a very important medication due to my doctor’s mistake. Johanna went out of her way and above and beyond to get my medication filled for me during a weekend. I can’t thank all of the staff at this location enough. I had considered switching to another pharmacy but after the service at this Walgreens I will never go anywhere else.