Walgreens, Clearwater FL

Almost every encounter I’ve had with this pharmacy has been rude. Mark - the pharmacist was the rudest of them all! I will be switching my pharmacy.

Clean store. Friendly and helpful staff. I asked the pharmacy for help and the pharmacist stopped to help me. I quickly found exactly what I needed. Checkout was easy, at the pharmacy counter. All great examples of why I shop in Walgreens!

Great experience with the pharmacy today. I was having trouble getting my daughter's ear medicine covered by insurance- Tori went above and beyond to help me get the issue sorted. She was extremely polite and knowledgeable.

I see others who have posted bad reviews for this location’s pharmacy… but I’ve never had a bad experience here. They are always able to answer any questions I have, have been able to get me emergency pills for a script my doctor hasn’t authorized a refill on yet and are always so polite when I’m there. I get my immunizations there and have all my scripts going through this pharmacy. Never a bad experience and have been with them for a few years now.

If the the last 4 reviews for the pharmacy ONLY 1 star, at what point is management going to do something? Latoya and the lady with the glasses = RUDE!

This Walgreens has a liquor section so I purchased all my Christmas liquor from them. 5 days later I was packing all my margarita bags with all the ingredients and discovered the mix was diet. Of course I could not find the receipt but thought they would trade the mix. Even though I showed them my MasterCard statement with the store number they refused to let me swap out. I spent $200 in Dec. Never again!

Ordered photos on the Walgreens app. Simple right? Nope. Went into pickup photos. Clerk is already in a bad mood. Said the photos weren’t at that location. Tried to give her a confirmation number. She said they never use confirmation numbers. Told again the photos weren’t there. Could see the order behind the clerk and pointed them out to her. She made fun and said we didn’t even know how to spelled the first name. What? She’s laughing the whole time ringing up the sale saying the name is spelled wrong. It’s the correct name
Called and spoke to the Assistant Manager and suggested customer service training for this employee. Assistant Manager said the manager doesn’t allow her to instruct employees and hang up on me
Will I go back to Walgreens. Nope

Pharmacy member on the phone was so rude. We had questions about the out of pocket cost of a new medication and she claimed, “I can’t help you right now I have people waiting. ” We would have gladly waited on hold to get answers but she was in a hurry to get off the phone.
I came to the store the next day to pick it up and find out the cost on spot and the lady working behind the counter (unsure if same as above) was very short with other customers and not very respectful. I felt bad for the older customers that were asking questions and having the rudeness given back.
This isn’t our first experience like this here. We will be changing to another pharmacy.

If you’re considering picking up a prescription here, pick another pharmacy.
The pharmacy staff is rude, especially if you are transgender. The lady “helping” me had a horrible attitude, was short with me, and went out of her way to deadname me twice throughout the visit. I’ve had the same experience every time I’ve tried to pick up medication.
Other pharmacies have had no issue respecting my preferred name and verifying my other info. Don’t know why this store insists on being hateful.
I will not be returning.