Walgreens, Jacksonville FL

Very poor customer service! Everyone in the pharmacy needs to be replaced! New person to Jacksonville having surgery going to get prescription and the first thing they say is the prescription is fake from a well known doctor!

I looked at the security guard on my way out, BIG MISTAKE. He looked blasted on meth while wearing a bullet proof vest and a gun. He started yelling at me asking what I was looking at, when I said him, he flipped out. I had to call the police to get meds from the pharmacy. Never going back to this place, until it's shut down and sold to another company.

Worst run pharmacy I have ever experienced. Extremely unorganized and slow. Terrible customer service. Treat you like you are wasting their time. They have no concern for actually helping you resolve your issues.

This place is ghetto. Nasty, loud employees. I would suggest coming when they don't have a black employee at the cash register, but that might not be the case here. Gross.

I will never ever put one on a walgreens property again. If someone asks me to take them to a walgreens. They will have have to get someone else. My meds cost almost 1500 a month. I was disrespected at this place on 8 and Davis. If he will do this to me who else he done it to.

Zero would be the best option, if you need passport pictures, this is not the right location, minutes could turn in hours, Jami gets annoyed when you ask for help, terrible service

The employees spend to much time with customers checkn them out, that I always run to pharmacy and get checked out my other than that I love it

Easy and quick in and out. Came here for shoe insoles and they had just enough options to make it quick and easy. Got what I needed and left. Easy check out

Extremely poor customer service! Walgreens Venus & 8th St. After being left on hold for 1: 45min, I drove to the pharmacy to pick up a cough syrup. I was told the antibiotics prescription was ready (which I rec’d), however the cough syrup would be later because they were short staffed. I was then told I could go to any other Walgreens to fill the prescription. I was NOT told that the prescription had to be released from the current store…here I go again on the hold cycle again for an hour & a half … still counting! A ‘store manager, Amy’, would not reveal her last name refused to help me indicating I just needed to wait for Pharmacy! I realize that in business there are busy times & there are short staffing issues, but I sincerely feel her rudeness & obvious insistence on not helping me is intentional. When asked if this is how Walgreen’s patients were treated she said she could not help me further. Now my hold time has exceeded 2-1/2 hours…. Ringing & going back on hold! I can’t imagine this is a policy of Walgreens for sick customers!
This is indeed ridiculous! On hindsight, the store on Norwood was extremely helpful.

It's sad I put my prescription in this morning around 9am. The young lady was nice and professional said it would be 2 hours. Well 4 hours now and my medication not ready.

Basically they dont care if you live or die. They never ask you if its ok to place you on hold and once you are inevitably on hold, they leave you there for a ridiculous amount of time. Finally after forever on hold you get to speak with the most unfriendly and often times just plain rude and hostile pharmacy employees. Its just not worth it.

Be waiting on the phone to talk to the pharmacist for 15 minutes already and they put me on hold 4 times and I understand they are busy at least have people on the phones to answer