Walgreens Pharmacy, Lake Mary FL

I think 1 star is too much for what this store deserves. I know that it is not all the employees who act with malicious intent, but the two employees this afternoon act with premeditation every time they are at work. Madam manager, don't be so racist, you and your partner always do the same to me. You never let me shop at the store. And the lady at the register never wants to give me the catalinas that correspond to me. I know that one of the catalina machines is in good condition and you, Mrs. Manager, give orders to the employees so that they charge me at the box that does not provide the catalinas. Malicious, I go to the store to buy, I am not going to steal or ask. Respect the customers that it is for the customers that the store is maintained and for the customers that you earn a salary.
I don't think this store deserves even 1 star. I know that it is not all the employees who act with malicious intent, but the two employees this afternoon act with premeditation every time they are at work. Madam manager, don't be so racist, you and your partner always do the same to me. You never let me shop at the store. And the lady at the register never wants to give me the catalinas that correspond to me. I know that one of the catalina machines is in good condition and you, madam manager, give orders to the employees so that they charge me at the box that does not provide the catalinas. Malicious, I go to the store to buy, I am not going to steal or ask. Respect the customers because the customers keep the store going and the customers earn a salary. Boldly, I gave her a paper coupon and the lady at the register told me that she had torn it up. Then she took it out and she gave it back to me.daring, malicious and racist! Respect customers. They denigrate the one who wants to use coupons. That is not paid by you, it is a legal system that has existed for many years and it is not a crime to buy with the system!

Love this pharmacy. Everyone is so nice. The pharmacist instead have been extremely helpful. They always call me by my 1st name when I'm waiting in line very friendly. Leaving Publix Pharmacy seems to be the right call excellent customer service at Walgreens

Always quick and friendly service at the pharmacy. This where we get our shots and plan to keep using this location. That part of town is also very nice.

Spoke with the pharmacist on duty today and she spoke with an attitude and was completely unhelpful
I had spoken to a pharmacist at this location early last week about my health insurance lapsing and that the prescriptions waiting for me at the pharmacy were going to cost a lot out of pocket; that pharmacist gave me the RX #s to shop at other pharmacies and find coupons to afford the meds and transfer them
This is what I did. But never received a call from the new pharmacy that they had received them (New Years I understand that maybe things are closed/delayed)
So Saturday i call and the pharmacist that day says “we received a transfer notice for all prescriptions so they’re being transferred” - so I thought ok
Today I called to ask if I could find out what pharmacy and location had they been transferred to - I was cut off by the pharmacist working today who then proceeded to speak to me as though I were stupid. That “her store” had no prescriptions for me, just past ones on hold at a different location - “it’s at store #—— but I have no idea what that store is.but i know it’s not MY store” to which I said that I know it was this location - I had spoken multiple times with someone at this location. Admittedly I’m frustrated at this point; She decided to continue as though I had no idea what I’m talking about

Horrible attitude. No help. And I got different answers every single time I called about the same prescription order within the matter of a week.

Jenn in the Pharmacy was super helpful and thorough. She made sure to tell me about Walgreens changing their coupon/points system and how to register for it. Her demeanor was so upbeat and pleasant I really appreciated my interaction with her. She seems to really enjoy what she does and it shows. Way to go Walgreens Pharmacy. If Walgreens promotes from within, she should definitely be on their radar for promotion!