Walmart Auto Care Centers, Sanford FL

Dumb as nails, you'll be placed on hold indefinitely, they're clearly incapable of answering phones or even fixing anything on your vehicle

I arrived as soon as they opened at 7am. I was the second customer there for tires. They didn't get to my truck until 8am and didn't finish until 10: 20 for only 2 tires! Completely unacceptable. It should not take over 2 hours to change 2 tires.

Brought my car in for tires and oil change. I had an appointment at 8 a.m. It is 2 hours later still not completed. Only two workers. I was here first. Already two cars completed who were after me.

I wish i can give a negative star. You visit the store to check if an appointment is necessary and they say, before 8: 00AM, no appointment is needed. If you come before 7: 00 AM you will be serviced first provided there’s no one before. After waiting for almost 60 mins at 6: 30 in the morning outside the store to open, I was told by the old man to book and appointment and come. When i checked why was I told to come without appointment, the guy said, clerks inside know nothing about appointments. How is the customer supposed to know? Absolutely disappointed with the behavior.

I had a good experience when I went in to talk with the Service Representatives. But I’ve tried to call several times and they will not answer there phone.

I came in right before service center was closing on Sunday. Stuff was very helpful and did their best to change my battery that could not be accesse in an easy way. I’m very grateful to guy called Eloy. And Jolimar gladly assisted me with my other request.

Older gentleman that works the auto department is clearly discontent with his job. Very grouchy and almost demeaning, when I asked about tires I saw online. Waited for over 2 hours for them to put a tire on the rim (didnt even have to install on vehicle). Would give this awful place no stars if not for Hector (the manager). He saved me almost $200 today. Because of him, I now know there are places nearby that repair rims for about 80 bucks, rather than having to replace it. Found the place, got the repair and it was, just as he said, $80. THANK YOU HECTOR!

Four tires mounted in under 90 minutes, no surprise fees. Great prices, great tires. I chose directionally mounted tires and was quite pleased that they got it right, last tire place mounted them wrong.

Been waiting since 1: 30 for an oil change. It’s now 6pm and it’s still not done! NEVER again will I come here for an Oil change and tire rotation! When asked the status.they stated they were “short staffed” well news flash you should have told someone it would take a whole day to do an oil change and rotation when I first got here! My cars been in the bay for over 4 1/2 hours and just got started on! Cars that came a long time after me and getting In and out before myself! Horrible customer service. It’s now 6: 58 and I’m cashing out

They took for ever to replace a tire their was only one car in front of me and then mine took them over two hours before i got out of their i will not recomend them to any one unless you have all the time in the world

What a mistake to go to Walmart for a basic service. Got in early for an oil change, maybe 3 other cars in the shop. 3 hours later car was still waiting. Staff would not give updates, just excuses. They kept telling me I'm next. At one point I saw 5 workers standing around and laughing, instead of working. If you want to goof off instead of work, at least do it outside of plain view. Finally, gave up and walked out. Rather do my own oil changes from now on. Never going there again.

As always the Tire and Lube area is slow. 3rd car in, 1 person doing the oil change on both sides, 2 hours later finally done. Walmart needs to hire more workers or come up with more efficient ways of getting the job done. It used to be quick about 15 to 20 mintues per car, now it takes about 45 minutes.

Gator Tire on Route 46 are very dishonest. In 2012 they install one tire with the (Goodyear) with the year 2003 when the others 3 were 2012. You be the judge. Crooks Period.