Walmart Auto Care Centers, Dunnellon FL

Have tried calling for 3 days to set up an appointment for tires. The only day we got ahold of a living person we were put on hold for over half an hour before hanging up.

They would have 5 stars if it wasn’t for being understaffed by the company itself. The workers themselves were very well. I had 2 tires replaced and so far so good.

What can I say? It's a Walmart so they probably have what you're looking for. They just need more help! I couldn't find a sole to help me locate what I was looking for.

1 hour after my time, they started working to mount and balance my tires. It took them 1.5 hours to complete the work, which I believe is normal. Then it took about 30 minutes waiting to pay for the work. Finally, they tried to charge me for the tires again, which I paid for a few days before. Thank goodness, I had the receipt for the tires in my wallet.

Sunday, my only day off from work. Thank you for getting me out faster than any dealership or tire company! I was a walk in, but had appts with the others. You rock

I found that if you're good to people, they will be good back. That was my experience with the auto center. Folks were friendly, and work was what I asked for.

Omg! Absolutely awful. Called one store, had the tires but tire machine was broken. Called another store, machine worked but only one tire. Called 2 other stores numerous times and no answer. Finally found a store with 2 tires and a tire machine and made a 9am appointment. I arrived by 8: 45am and parked in front of the tire bay while my wife went in to register. They had no record of our appointment but luckily they found 2 tires with my wife's name on them so they honored our appointment time. At 9am, while I was still sitting in the car, the tire tech asked what I was there for and I told him a 9am for 2 tires. He asked me to park because he needed to pull in the 8am appointment.at 9am! The wife and I made the appointment so we wouldn't waste our day. After the tech finished the 8am he pulled our car in and disappeared. I'm an extremely patient man but after 45 min of the car sitting there unattended I asked the clerk were they ever going to put our tires on? She said pretty much nothing but it was obvious there was an employee problem. I asked where the tech was and she said she didn't know. I walked outside and he was talking to a co-worker. I asked another tech if anyone else could put my tires on and he mumbled incoherently and walked off. After another 15 min the tire tech came in the garage and 4 other employees and the tire tech just stood there having a chat session for about 15min. Weirdly enough the tech that I asked if anyone else could work on my car ended up being the one who started working on my car! I watched and after another 20min he came to me and informed me that he couldn't get the lug nuts off and his socket broke trying. We were informed, after 2 hours of waiting, that they could not assist us. I took my car home, loosened the lug nuts, took the car back and finally got the tires put on. Overall it took over 5 hours and 2 trips to get 2 tires put on. I give Walmart an F for customer service.

I needed a tire a s a p.they got me in and on my way fast. They were all very kind and helpful.great service.

Tried calling for about an hour. Gave time in between calls. No one will answer the phone. The manager tells me there's nothing she can do. They won't answer the phone because they are busy non stop. Sounds like y'all should t have cut back on so many employees there Walmart

Hit and miss on who does your tires. Had one guy who was really careful with the rims and the next time they scratched up the rims.

There not much help! We needed a tire bad but the 4 days we came back to see every time they said we don't have a mechanic here for that and our machine is down.