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Walmart Auto Care Centers, Naples FL

Address 9885 Collier Blvd, Naples, FL, United States
Phone +1 239-455-4331
Hours 7:00am-7:00pm
Website www.walmart.com/store/5055-naples-fl/auto-care-center
Categories Auto Repair Shop, Auto Parts Store, Car Accessories Store, Car Battery Store, Car Repair and Maintenance
Rating 3 9 reviews
Nearest branches
Walmart Auto Care Centers — 6650 Collier Blvd, Naples, FL
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Walmart Auto Care Centers reviews

9
Sort by: date highest rated lowest rated most helpful
jose
November 24, 2023 2:59 am

They tried to charge $16 for warranty without even asking if I wanted it. When I asked why I was being charged $16 per tire, when i refused the warranty They put an attitude on me and tried to lie to me about a mandatory warranty. Scammers

teresa
September 20, 2023 1:35 pm

I ordered the tire on Walmart online. When I found out the pick up day, I made an appointment online to have the tire mounted and balanced. On my appointment day I was checked in by a nice gentleman. Walmart proceeded to let me know the progress of the car and when it was ready. This tire center is wonderful! They even put my spare tire back in the spare tire cubby area. Nice and neat! Thank you Walmart Auto care center!

Julia
August 08, 2023 2:00 am

I had a problem with battery and went to local Walmart auto shop. (still under warranty). They said they didn’t have the parts to take out the battery to test it and sent me on my way.
It wasn’t that they weren’t able to help, its the lack of solution based customer service. They had just opened and I found it odd that they handled things so poorly and were very unprofessional

michael
April 20, 2023 6:44 am

Kenneth went out of his way to fit me in at end of day. Even though he was visibility worn out from his long and busy day, he made sure to get my car in for flat repair so I could continue on my trip. Thank you Ken!
Good thing I had added the road hazzard when I purchased these tires at walmart back home because it required replacement.at no cost they put the new tire on.
Exceptional service from excellent employees. The other walmart auto service some 10 or so miles away refused me service.their excuses were obvious lies as the shop was void of customer or car.
Thanks again Kenneth and Randy too! Keep those two guys happy their valuable.

Ralph
January 22, 2023 7:31 am

Went to get a tire patched at 3: 30 on a Saturday. Open till 7pm. Waited 30 minutes for service person to tell me the mechanics aren't doing anymore jobs after the one they are working on. Took a can of tire slime filled the tire added air myself. Fixed in a few minutes. Won't be going back there for anything.

Jeff
December 23, 2022 11:09 am

They never answer their phone. Even the associate at the service desk says they never answer their phone.

IslandEmpress
December 08, 2022 2:10 pm

I had a wonderful experience Jean was top notch and the gentleman at the register went above and beyond and my vehicle was ready much earlier than anticipated. Another wonderful experience with Jean and the technician Joseph.

Nikolay
October 25, 2022 12:23 am

Jeez. By far worst Walmart auto care experience in America. Just visit other place. Unpleasant story to tell.

Chris
October 21, 2022 10:38 pm

The autocare team is great. I've had tires for several cars changed here over the years. A budget minded person should shop in advance in app or online to be sure the tires they want will be in stock. If not in stock they transfer them to store very fast. Sometimes next day. And you still get a $67 tire. All the add-ons are standard for the tire market or cheaper. Most places now mount tire for free but have started charging for balance. Don't let it upset you. It's kinda standard now. Fyi.

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