Wave Zone Skim & Surf Company, Venice FL
Address | 101 Pond Cypress Rd, Venice, FL | ||||||||
Phone | (941) 488-4586 | ||||||||
Hours |
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Website | wavezoneskim.com | ||||||||
Categories | Surf Shop, Sporting Goods Store | ||||||||
Rating | 4.3 6 reviews | ||||||||
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Wave Zone Skim & Surf Company reviews
6Amazing customer service, high quality boards, and made all in America. Wavezone has a lot to be proud of; and I’m proud to say I own 2 of their boards. Will definitely be buying more in the future.
Amazing staff, very helpful and amazing staff! Helped us get our skim board set up for a great day skimming! Also recommended beaches and helped us customize everything about out board and pads!
Great product, outstanding customer service. Had a little confusion and miscommunication but the issue was quickly and promptly rectified by the company representatives.
The board ordered was a birthday gift for my son's 16th. Wave Zone ensured we got the board in plenty of time for our beach trip.
I could not give this company high enough praise for their craftsmanship, professionalism and commitment to customer service.
We did a lot of research before landing on this company to create a skim board. However, when we received it there were a multitude of issues with the board. The fiberglass on the top was not smooth, it has hundreds of tiny holes in the finish. These holes will not doubt collect sand as well as potentially get worse over time. The coloring on the bottom was smeared with an apparent white streak which makes the beautiful red/orange swirl look subpar and the bag it came in was filthy. We reached out to the company and their response was a measly 20% refund on the board but otherwise 'it is in perfect riding shape and should be able to be used for at least a couple of seasons'. The pride in quality that they boast on their website obviously does not translate to the actual product. We ended up keeping the board as there is not enough time left in the season to find something else but were overall extremely dissatisfied with the response from this company in regard to their product.
Online customer service was great lady on the phone was understanding and very helpful and knew what she was doing highly recommend buying one of their skimboards