Wells Fargo Bank, Margate FL

This is a very negative review for this branch. I took a friend, Rose, to this 400 St Rd 7, Margate office to speak to someone about her acct. Wells Fargo recieved her $1200 stimulus check but since she has a seperate IRS tax refund issue, these Margate Wells Fargo Bank branch employee's are telling her the stimulus check is being held due to a negative acct. We told this uninformed employee, and a seperate person on the phone, You (Wells Fargo) can not hold the stimulus check even in a negative acct balance situation. The stimulus check was for Covid 19, assistance, as people are unemployed and need cash for food. Rose was told time and time again, "We're not holding your stimulus money, the bank is. " Wow. Read that again. You are the bank, mam.
Rose needs this $1200.00 for food for herself and to take care of her mother, as her airport hours have been cut and she was let go from Macy's due to the store closure for Covid 19. Rose was told the bank is taking the $1200 gov stimulus money due to her negative balance. How can a Wells Fargo employee be so uninformed. This stimulus money can not be held even if the tax payers account is negative in balance. How do I know this, yet Wells Fargo Bank employees at the Margate Branch do not? Maybe an educated Wells Fargo employee can read this and let me know when Rose can get her needed stimulus money for food. I am speaking for Rose as her english is not perfect. An entirely seperate issue would be the Margate Wells Fargo Bank employee who would not allow me to explain the situation for Rose, due to her english not being that good when explaining this whole situation. Poor people skills from these employees, the way Rose was spoken to and treated was "troubling.

The only WF I don’t encounter any problems with, staff is always polite and fast! Nadine is by far the best manager and person I can always come to and she knows exactly what to do and where to direct me! Love this place! And will always cash my checks here!

These people seem like they actually like their job, so that makes everything a lot faster and easier. They are absolutely amazing at their job, I have not had any issues since I’ve been going there.

Worst bank in the history of banks, I did a cash deposit at that location and the the ATM jammed after they verified the amount that I deposited you would think they would just credit me the money right? No! Still waiting! Like what’s the point of waiting for a cash deposit at a BANK! Closing this account

They are very awesome here very kind the lines are not really that long it seemed to try to go as quick as they can and they're all very understanding and reliable that's what you want in a bank

Met with a banker Dorian, he was phenomanel and very detailed. He was able to discuss and teach me great things about credit and more. Excellent staff, very quick and smooth process!

Worst bank.there is this clause that gives no Lee way for pour people they charge fees that wasn't discussed when opening the account.thieves

Never have I ever heard of such a thing. The persons who account it is is the only one allowed to deposit money? I asked so what happens if someone goes to the ATM to deposit money, the lady says oh well thats a machine we dont know whos in front of it. Im trying to put money into an account not take money out! Im done with them, my account will be closed ASAP!

I love costumer service here, love wells fargo bank, everyone is very nice specially the banker MANUEL QUIMBAYO he was very helpfull and answering all my questions and even giving me suggetions how to get my business loan. Thank you so much!

Would of given it five (5) stars due to the great.friendly and helpful staff except the drive through area has an exit only area that people use to enter and cut in front of the lines AND have almost gotten hit a couple times by people illegally entering.

My husband and I were visiting for two months, and unfortunately for us, we used both Wells Fargo locations on University in both Coral Sorings and Tamarac. They were both beyond disgraceful. So much so, that it would be hard to describe in a review. He went to this bank today, and they were wonderful! He said that they couldn't have been anymore helpful or considerate than they were. We were shopping for a new bank because of our problems here, and a few that we had at our branch in Ct. Thank you to this branch for changing our minds. Michael B Yacovangelo. Yvonne M Lagalo

When to open an account and the banker was kind and very helpful. Made the process smooth overall.