Wells Fargo Bank, Hollywood FL

30 minutes of waiting with no one to attend to you once they come they interrupt and they go to attend to another person is unacceptable

If I could give yall 0 stars I would. I've been calling yall since last week and, nobody has picked up the phone. Everytime I'm in there, there's barely any customers. I always see 2 employees in a office, just sitting up in a Chair. The automated system always saying that they're busy with other customers, when I barely hear any phones ringing when im there. This is a ridiculous *ss branch. Get yall *hit together. I don't know what's going on, but all I know is that its needs to get fixed asap.

I walked in to open a second business account since my closest branch was not open today due an inconvenience. Two bankers were sitting by their desks completely available, I asked if someone could help me and one of them told me they couldn't help me because I didn't have an appointment. I explained that my time for these matters is very limited. I am a business owner. They asked me to make an appointment online. I seriously wanted to close all my accounts and take my money to Chase. This is terrible customer service. What do these people get paid for? Sitting by their desks?