Wells Fargo Bank, Hialeah FL

I open my checking account in the Hialeah branch and the experience was amazing, congrats to all the team especially to Maite Carmona.

An old man skip the line because he said that he is handicap. He doesn’t look handicap, no handicap documents was ask in order to skip the line. He walks and stand without issue. People are taking advantage of the handicap in order to do everything faster and quickly. There are a lot of different handicap. He stay on the window for 30 minutes without complain that’s mean he is not a really handicap. That’s not right for the real handicap person.

I give it 1 star when I could give much less. It is the height of poor service that I have a client and having an emergency with one of my bank accounts, they tell you that you have to make an appointment, truly disrespectful. Very poor customer service in my opinion and they should put someone willing to really help their customers at the door.

Thank you very much Maria and Alexey. I opened my checking account and the company account, both of them were excellent in their attention and treatment, I came from Doral and I would be happy to return again for any transaction regarding my accounts.

Quick access for appointments, excellent treatment from all the staff, from the man who greets me at the door to the agent who assisted me, her name is María, thank you for your help and treatment. Congratulations.