Wells Fargo Bank, Palm Coast FL

Today we went in to do a wire transfer into our account from a buyer for one of our vehicles. Jill (Guilliam) was extremely helpful and went above and beyond for us. The first lady at the first desk on right as you walk in was of no assistance and almost made us feel unwelcome. This is our bank and has been for many years. Jill was so helpful, patient and kind. Thank you so much for all your help and patience today:)

Spanish Lady Bank Officer setting in her cubical sat me down to review my account.
She was sick with a flu ocongested, and not wearing a mask. After several snizzing, covering her mouth we her sleeve.
I. Mentioned you sound sick. She replied yes.
I walked away.

If you need a competent notary don’t bother wasting your time at this branch. Olga doesn’t understand what the purpose of a notary is. We temporarily don’t have a notary on staff and we’ve been using the other 2 branches in town for their notary services and they’ve been wonderful. Unfortunately, this was the only branch that had an appointment available today and as we needed this completed by Monday, we made an appointment here. It was a simple permit application and she gave my husband a hard time about it and didn’t want him to sign a section of the document. He’s the contractor! Totally unacceptable! He’s literally had this exact same type of document notarized numerous times at another branch with absolutely zero issues! Now we will have to make an appointment at the other branch where they actually know what they’re doing (witnessing a signature for crying out loud) in order to get this completed. What an enormous waste of time! We have been customers of Wells Fargo for decades for both our personal and business accounts and they failed us today. I am extremely disappointed with this branch.