Wells Fargo Bank, Clermont FL

I feel for a $300 if you open an account and I deposited $500 and wait " It doesn't work that way you have to have $1000 auto deposit in your account yhen wait 3months to get the $300 promotion. I withdrew my money and told the manager it was false advertisement. So please don't fall for it

Sat in lobby for 15 minutes with no one helping to make appointment or get sorted. Multiple staff playing on their phone or chatting with each other ignored me until I lined up in teller line. Cocky guy in pink shirt in the back office looking at us whole time while he was chatting away with a colleague.

Horrible Service! Don't Come to This Bank! They are going to waste your time. Pair of Liars

Three employee greeters? Yet only two bank tellers with a stretching line in the lobby? Nope…… that’s not showing us value as customers. Managers should be the first to fill the void when easily and visibly seen. Disappointing decision making management wise.

Someone should have jumped in to assist ……. Ball dropped.

Owner - no drone like, halfhearted concerned response directing me to another site necessary…. Save your breath……. It clearly isn’t helping by looks of your location reviews. 30 year account holder …. Disgusted at this branch representation of the brand.

By far the worst bank in the whole city, I do not recommend them to anyone. They are racist and they make their own rules and the managers. 1 star is too much but it s the lowest I can give. They judged by your color and your name. I don t understand why this bank is still open

Absolutely the best bank, Bank Manager and Todd marrero were very knowledgeable and helpful with all my banking needs.

I wish it were possible to give zero stars. Beware of this bank. We went into the bank to make a credit card and a loan payment. The bank applied the credit card payment to the correct account, but the loan payment was applied to someone else's credit card. When we caught the error, we contacted the bank both over the phone and in person and were assured it would be resolved by Monday. Yesterday, we made another trip back to the bank. Now they are trying to say they applied the payment to the credit card. Nice try, but no dice. This teeters on the level of incompetence. Not sure how we get someone else involved to ensure that the branch manager does not make such errors in the future. Holy cow! Upset is an understatement.

Absolute worst bank to use. Their app doesn’t work from Friday-Monday, they steal your money and say it’s from an “inconsistent” signature on your paycheck, but even after your boss verifies it they refuse to release my money for 4 days. The people for their customer service are beyond worthless. You’d have better luck speaking to a Walmart worker. They claimed my paycheck was a fraud, but didn’t inform me or my boss that they thought someone was writing fraudulent checks. Literally your money would be safer in the hands of the us government and that’s scary. 0/10 would never recommend this disgusting horrible bank

Seems Wells Fargo has forgotten this rule about courtesy. Because of the "pandemic " they would not let me get a cashiers check while I was at the drive thru. I had to come inside and stand in line with people that do not have their masks on to get my money from a bank I have been with since 2009. Their customer service has been going down and down for years but this makes absolutely no sense to me at all. Because of the pandemic you have to come inside and stand by unvaccinated people who don't wear a mask to get your money out of your account. Well, my money will be going to another bank.

It’s a Wells Fargo right down the street, don’t waste your time. Kendy or whatever his name is made my experience horrible. Checked the time 3 times before he sat down and another 2 times while i was answering his questions.

Tried to make a payment I had a hard time with a worker. Very rude and not helping at all. My uncle is hard of hearing and she was trying to give him a hard time as well. Very disrespectful and unqualified. Didn't know someone could be like that and work for a Bank. I'm sorry to say don't talk to a person that starts with a K.my uncle said he's thinking about switching backs because if this. It was total BS.

Excellent services and very professional of every service to provide to every client. I highly recommend it.

I just need all WF to do transactions the same way. I professionally bank with WF (as well as our personal accounts). I made a commercial deposit and the receipt came back with 1 check number and the total deposit amount. I asked the teller when they stopped itemizing commercial deposits and she cut me off and said "We always do it this way", I asked since when. I made a deposit at another branch yesterday and received an itemized deposit. Her response we always run them through later. My concern is the receipt did not say how many checks I deposited. Her response was " Send the receipt back and I will just do it now". I still want my question answered, since when do you do this? ! I make commercial deposits at different WF all the time.

The bank teller Valerie was very rude I came into cash my check her attitude also her town was beyond disrespectful she made it seem like I was doing a scam even after she called the bank to verify my account