Winter Garden Animal Hospital

WGAH always takes the highest care for our furbabies, and we leave each visit knowing they have the best interests at heart. We have full confidence in their ability to treat our babies, and highly recommend them to anyone who is looking for a client that run on compassion and integrity.

Staff is very friendly, vets are great. One of few places that actually calls to follow up to see how things are after a sick visit.

They have been so upfront and honest, and transparent about costs for things.they don’t upsell you.they’re really great and i’m glad we found them.

My review is based on a phone call. I called to ask my dog be seen, because my dog had been ill for the past two weeks, and needed a second opinion. My dog has had tests done, including a distemper test, sent to Georgia, which came back negative, hepatic tests.negative but had an open sore on her side, which needed a doctor to see other than the previous vet; since I felt they were just guessing, and milking the bill. Called this place, because it had good reviews only to get a vet tech tell me that I needed to take my dog to Georgia to have tests done for distemper. DID SHE NOT HERE WHAT I EXPLAINED! SHE HAD A TEST DONE, AND SENT TO GEORGIA! I live in Florida! Did she expect me to start driving up to Georgia for what I see as an emergency? She not once said she would ask the vet his/ her opinión on bringing my dog in, who is not contagious, and it was an open wound she needed to be seen for. I've worked in the medical field, and you're never to make decisions without asking a doctor what he wants to do!
I guess this vet tech thinks she's a doctor! I question their reviews with my only call experience. Another place crossed off! Are there any real compassionate vets, and techs left, or is it all about the money!? That's how it feels lately! Horrible experience.

I walked in on a Saturday morning desperately seeking medical attention for our sweet Schnoodle Charlie. The front desk staff was so friendly and helpful and were very kind to accept us on a busy day without an appointment. Dr. Andrew Prather and his assistant David took amazing care of Charlie. Dr. Prather called us twice for follow up to make sure our Charlie was ok and provided guidance and support. He is very knowledgeable. It was an absolutely wonderful experience. We are truly grateful.

Have cat and dog fur babies ranging from 4 months to 4.5 years and they all receive excellent care from Dr. Prather and the entire staff at WGAH. I trust them to keep everyone happy and healthy.

I absolutely love WGAH. Their ENTIRE staff is incredible! My dog especially loves David (the dog-whispering vet tech).

I moved to Florida and was lucky enough to find this veterinary practice right around the corner from my house. The Veterinarians are very knowledgable and caring. The staff is friendly and accomodating. I felt that the practice took time to listen to my concerns regarding my dogs health issues and treated them with good results and the vets will check in from time to time if your dog is suffering from a chronic condition just to see how they're doing.

So recently we were referred by our Vet to get XRays done. I contacted them and at first they were very friendly, appeared to be concerned about our pet which is what I would expect. I always try to patronize local businesses. Unfortunately I am writing this review to let everyone to stay away. About 15 minutes into the call, it took a right turn. Basically since I all of a sudden got told they could see our dog as we are not currently a patron. Are you not an Animal Hospital? I have never heard of anything like this before. It was an Emergency and we needed XRays to determine if our pet had pneumonia. Thank goodness for the Windermere Vet Services off 535. They were more than happy to assist us and our pet who was struggling. I would not be doing my part if I didn’t share this poor experience so others can avoid it. Don’t waste your time, if you are currently not a patron, you are treated as a second class citizen.

The attention to detail is very commendable and they take the time to listen and explain. They do not rush you through

We've now taken our cat and dog here and had great experiences both times. Both vets were so helpful and answered all of our questions. We feel like they really cared about our animals and took their time examining them.

The Dr.recommended a prescription cat food. They had it at the office and even told us that if she wouldn't eat it we could bring it back. We left feeling so excited that we had an immediate solution.

The staff is also incredibly nice and helpful. They were really busy when we last came in and still provided excellent service. Every single person we've interacted with has been wonderful. Can't recommended this place enough.

Winter Garden Animal Hospital is wonderful. It starts at the front door with friendly and caring people and continues with wonderful technicians and knowledgeable doctors. Highly recommend.

This place is amazing. We just moved here, and I needed a vet fast. The are extremely welcoming and the atmosphere is great. Highly recommend!

Great doctors with your pets best interest at heart. When I want my pet to be cared for like I would, I go here and I have taken multiple pets there.

Super kind and caring towards your pets. They have saved our pets' lives before. One of their vet techs held and comforted our sick chihuahua while she was on medicine and struggling to recover, that kindness will be forever appreciated.