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Xplorie, Destin FL

Address 543 Harbor Blvd STE 301, Destin, FL
Phone (866) 546-1534
Hours 8:00am-6:00pm
Website www.xplorie.com
Categories Tour Agency, Vacation Home Rental Agency
Rating 3.2 9 reviews
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Tour Agency Xplorie reviews

9
Sort by: date highest rated lowest rated most helpful
Dani
October 18, 2023 5:42 pm

They seemed super helpful at first but when it was time to go to Anakeesta as planned, which was open until 9pm and got there at 4 (because Astra Lumina doesn't start til dark). We figured wed have time to do some activities before AL. No one tells u how insanely busy it is and that the lines to even get up to Anakeesta via Chondola or Rambler could be a 3 hr wait. Mind u we had a 2 yr old. We'd have gladly accepted their offer to reschedule but it was planned on our last nice day there. We were leaving the next morning and it was going to rain all day long. They would not refund. We would never have had time to do anything so we couldn't sit there for hours in hopes to spend an hour there. Luckily we sold our tickets to people in line needing tickets for cheaper to help them and us for not eating the cost.

sarah
October 16, 2023 6:47 pm

Janet was such a helpful concierge! Just booked a zip lining tour and she really made it a nice easy process! Wooo

Brendan
September 14, 2023 8:27 pm

Scam central. These clowns charged my card 3 times, failed to issue a refund and only complied with one CC dispute. Should have trusted my guy when dealing with a company that only works via telephone.

Dwayne
August 25, 2023 12:35 am

Never pay for tickets in advance. We went to the attraction and there was no parking available ANYWHERE. And no refunds are honored.

Rebecca
August 13, 2023 1:04 am

Check for prices directly from the facility you are going to prior to purchasing tickets through them.

We ended up spending $30 more per ticket, $120 more all together utilizing this company.

The tickets were on sale for $55 if purchased online directly through Silver Dollar City and $85 each through this conpany.

Jon
August 01, 2023 6:30 pm

I recently spent two weeks vacation at the beach in SC. Xplorie was designated by the property management company as the activity partner and planner. At every stage Xplorie exceeded expectations and provided first rate service. I highly recommend that you use their services and call them if they are involved in your vacation. Every single person who answered the phone (yes they actually answer calls in a timely way) and coordinated my tee times was a pleasure to work with. Great company and experience, 5 stars.

Eva
July 22, 2023 10:47 pm

I was a little hesitant at first, but they were great! I was able to get a free ticket to Dollywood and Rocky Mountain Coasters during my recent stay in Tennessee!

Amanda
July 13, 2023 11:29 pm

We learned of Xplorie through our cabin rental company. When I say their customer service goes above and beyond, I'm not kidding! We started our journey booking three excurisions. Unfortunately due to car trouble I knew there was no way we would make our first day's event. I called them on a whim to see if we could reschedule. Tia, our customer service rep, was amazing! She reorganized all of our excursions to fit them in and make it all work. She wished us well and sent us on our way. Once arriving to our excursions, they were fantastic! No glitches, no problems, just tons of fun. If you can stay somewhere that uses Xplorie, do so. You won't regret it!

Richard
July 06, 2023 12:54 pm

Super cool day! All the guys in the Sea Blaster were great! Both families had a great time! The beer and wine were cold! Lol

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