Youfit Health Clubs, Sunrise FL

First time back at the gym in months, I've been scared due to covid, however like what I saw, social distancing and machines being wiped down by employees.

The most joke of an establishment to ever exist! They charge you full fees while being on lock down and then prevent you from being able to cancel your membership by shutting down phone lines! Then immediately upon reopening charge your account an additional $42! They just opened yesterday and charged me! How dare they not allow people to cancel memberships and how dare they charge people for services they no longer provide. It’s be better to throw your money in the toilet and and eat lemons for 3 months to lose weight than it would be to support this establishment.

Good GYM membership but TERRIBLE personal training program. Do NOT sign up for the personal training program, unless you just want to waste or buy frustration here. Information is not made clear to customer, especially the cancellation policy. I did not even know I could just sign up for the JUMP START program and ended up with JUMP START and 3 month personal training program. I signed up for the program on Monday and was asked to come back on Tuesday for training. I showed up and my trainer was not available. She called me and said that her calendar was booked until the following Monday. I knew that something was not right and contacted the Director of the training program to cancel the program or convert it to by session training. I was asked to wait for him to figure it out. I kept asking and 7 days in a row was told to wait. Then he came back and said I'm not allowed to cancel the program or convert it to training by session. For the whole first month, I had only 2 training sessions and Youfit tried to withdraw 3 payments from my account ($ 188, $152 and $152) just for the first month. I kept coming back to request the cancellation and finally got it done with paper states that I will be responsible for $0.00 for future payment. Thought it was done but I then got billed for 2 month of the personal training ($304 each and $188 Jump start). I then request a copy of the agreement and cancellation note. I then knew that during the first 3 days I could just have it cancelled for free, plus I could start with the Jump start program without 3 month training program. He messed it up and I could not cancel anymore after that. I asked for help to remove the unbalance since I have only 2 training so far. I then found out there is no corporation number for customer service. All calls are sent back to the location that I signed up for and the Director of the Training program said no one in this corporation or at Youfit can help me to remove the balance. The only way to remove it is to pay it off. I wish I did not sign up for this training program but I did so I now waste almost $800 for nothing but frustration and no one can help me with it

Be careful with these scam gym. From beginning the try to catch you by offer you a really cheap price for a membership, then they try to offer you training programs, which is never provide you training enough like they said, but the keep charge you money by your bank account automatically (even though they dont provide you training). That ridiculous policy they never tell you from beginning. Be aware of these scam peopel.

Great atmosphere, great team members, great equipment and great price. There's plenty of room to get your own work done, even during peak hours. Youfit allows you to bring a guest for free anytime and that promotes fitness to your friends and family free of charge, which is fantastic. I will be with this gym for the foreseeable future.

Terrible management. I tried to cancel 4 months ago and whatever employee that helped me didnt do it right, so now they charged me my monthly fee PLUS the annual fee all within 3 days of my walking in there and cancelling for the SECOND time! I spoke the "club manager" noel and she refused to help credit back the last 2 fees. She said "you can try to email corporate " what a joke! Yes they are cheap but they will screw you over badly if you try to cancel! Stay away!

Been a happy gym-goer here for a few years now and I cannot complain: the staff is helpful and friendly, the equipment is maintained and even replaced with newer models, and the atmosphere is solid. During all of these years I have not even considered switching to another gym. It can get a little busy sometimes during the midday and prime time but with a 24hr open time frame from mon-thurs it can quiet down quite a bit during the later hours and early morning.

YouFit on Sunset and University is a decent gym. It has lots of free weights and machines that cover most of your workouts. They do have group fitness classes which seem fun and exciting as the trainers are very energetic. If cardio is your thing they have plenty of cardio machines including treadmills, ellipticals, bikes, and a small number of rowing machines (they often do not work). There's plenty of locker space and showers. The saunas in the locker rooms are a plus. The staff is super friendly, attentive, and knowledgeable.

Overall the gym does covrr most of your workout needs, it is usually kept very clean and the atmosphere is nice

This is a very comfortable/spacious location as it's two floors. More often than not, you can find the machine you are looking to use.

This gym has been good to me but I've been going less and less just because of how crowded it gets. Weights I need are rarely available.

In general, I like Youfit. However, I believe the Sunrise center is the only location with a sauna. From time to time, the sauna doesn't work and being that I really like using the Sauna it's annoying since I can't go to any other locations. The fact that there are competitors eagerly wanting a new client to come on board makes it very tempting to cancel my gym membership. I've visited other gyms and was highly impressed to see not only a large sauna room but in addition, a steam room. Another issue with the Sunrise center is that in the middle of taking a hot or warm shower in the womens locker room, the water for some reason turns ice cold. I can't express how aggravating it is, especially when I have soap all over my skin and im waiting dam near 3 minutes for the water to warm up! The Sunrise location seriously need to invest on better showers.

This gym is cleaner, less crowded and better priced than every other gym I've tried. I don't understand why everyone isn't a member.

Very nice gym. It has the basics and a sauna, as well as yoga, Zumba, or total body sculpt. Does not have the massage beds or pool. Staff is friendly and helpful.

Can be a little crowded at times and paper towels that are needed to wipe down equipment sometimes isn’t there, moreover, it’s a pretty nice gym to attend. Love the sauna btw.

I wonder if the music they play at night is the gym radio station or is music that the employees play because is way to ghetto, is uncomfortable to workout and have to listen to songs disrespecting women.

This place makes working out a pleasure. The staff couldn't be more accomodating. If you're so lucky to interface with Tiff, you will see what i mean. She is The absolute best!

Not the newest one but the staff is super friendly. They get to know you, ask what you're there to work on, and offer tips. Great experience!

Open 24 hours, has a good amount of classes during the night which is good for those of us who work, a decent amount of equipment. I do not like the music they play at this one at all but I only go for the classes so it's not a big deal.

I went to take a simple tour to look at one Machine. But they wouldn't let me. I understand that they had one person at the counter and she couldn't leave it.but there was a shorter black muscular employee that was available but didn't want to help me because "he was going home". Very bad customer service.

This is a great gym for a great price. They have plenty machines and you can always get the job done. The 24 hour week days are perfect for the "no-excuses" folks too!
The only thing i would even wish was different is a bigger area for stretch & rehab. I asked if i could stretch in the "class room" but was told no, so that's my only complaint. More room for stretch & rehabilitation.