American Tire and Battery & Roadside Service 24 Hour, Byron GA

Blew a tire on I-75 south of Perry, at 8PM. Called half a dozen places, including this one, trying to find a tire. They missed our call the first time, but the owner, Curtis, called back to see if we still needed help, and boy, did we. No one else would help us this late, or had the tire in stock, but Curtis not only had it in stock, but *called back* after missing our call. When we came in, over an hour later, he remembered our specific measurements without us saying anything more than our situation. His team got our tire replaced very quickly, and we were back on the road within just a few minutes of arriving, at 10PM.

This man really cares about what he does. We weren't special. I saw him treat several other customers the same way while we were getting ours replaced. If you're stuck on the road, give them a call. Call a few times if necessary; they're pretty busy, and for good reason.

Do not use American tire and battery in warner robins. Wife stopped to get a patch they took the tire off the car put it back on the car said they could not fix it and charged $44 dollars. Then said they had a used tire they could sell her for $105. They must not own a 6point metric socket either

Bad experience charged us 135 dollars for a used tire next day bought 2 new tires with warrenty for 96 dollars each we are on fixed income disabled and felt we was taken advantage of got new tires at a respectible tire store down the road not at this place

American tire and battery charged me 1285.01 for two tires and install. Both tires were fairly worn, one had a nail in it and the other had just been plugged.
The fact that they were used tires was not disclosed. When I called the company, the next morning about it (7-16). I was told that I didn’t pay that much for the tires, I was paying for the service. But they would be happy to send me a new tire within 7-10 business days to the address I provide, so on July 19th I called them back with the address to mail the tire to I was also told that they would only be mailing me one tire, because even though the other tire had a nail it in it was only a surface nail otherwise, we would be losing air.they were to be mailing it out on the 24th and that I was to call back next Wednesday (7-26) for a tracking number. I have called almost every day since then and still can’t get anyone to provide me with a tracking number.

7-31- spoke with Allen, he gave me his personal cell number so that he could communicate with me, and that he was trying to get me the information I was needing.

8-1- called asked for the tracking number, the person that answered the phone did not identify himself but said I don't know and hung up. Tried to call again, and it went to voice mail. I left a detailed message of what i needed with my name and phone number.

They are refusing to give us an itemized receipt that we need for our insurance claim. They hang up us when we call. These people should not be in business.

If i could do 0 stars i would. Quoted me $120 for 245 75 r16 for a used tire which was unbelievable because a new tire is $125 at Walmart. Not wanting anything for free but that is ridiculous, but we needed a tire bad so we decided to go there and when we arrived nobody was around with tools everywhere. The attendant was next door at the store and when he came back he has pj’s and bedroom shoes on and said we needed a special tool to change the tire which was a lie. We left and the next morning went to 24 Hour Tire Shop LLC at 3245 Mercer university, Macon, Georgia 31204 and got a used tire $69.55.
DO NOT SHOP WITH AMERICAN TIRE & BATTERY

My company rented owner, Curtis Smith, a billboard for a discounted rate for his American Tire and Battery Store in August 2022. Since then, he has refused to pay any rental invoices and avoided all phone calls and text messages. He said his family experienced a big loss in December, so we allowed him a couple months to get his affairs in order. We've got a record of ALL texts and emails that we've sent with read receipts and empty promises of him telling us that he will be sending in payment that I'd be happy to publicly share. DO NOT DO BUSINESS WITH THIS COMPANY AS THEY ARE OBVIOUSLY UNTRUSTWORTHY!

The worst place to go too 50 dollars to plug a tire I can’t even imagine this guy but one thing for sure you will never get my business ever again worst tire in Warner Robins

Helped me a lot being the only place in town that's open 24/7. Sold me after market tires at a reasonable price and Curt was a real pleasure to deal with. My #1 spot for tires from now on.