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AT&T Store, Alpharetta GA

Address 1620 Oak Farm Dr Ste 200, Alpharetta, GA, United States
Phone +1 678-336-9646
Hours
Monday10:00am-7:00pm
Tuesday10:00am-7:00pm
Wednesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-7:00pm
Sunday12:00pm-6:00pm
Website www.att.com/stores/georgia/alpharetta/177172
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 4.6 18 reviews
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AT&T Store reviews

18
Sort by: date highest rated lowest rated most helpful
Felipe
March 29, 2023 3:44 am

Best AT&T around. Very helpful and friendly. Was in and out in less than 20 mins. I will be coming back to this one every time I need something from now on.

Kimberlee
December 15, 2022 3:18 pm

Spencer and Wes at this ATT location was amazing. Very customer service focused. Took the time to explain all the details with all of my questions. I will always go to this store from now on. I think Spencer should be promoted to store manager. He obviously cares about what he does.

Tina
November 27, 2022 9:42 am

I had the pleasure to have the excellent customer service of Spencer at this location.l was litterally at my last wits in trying to obtain the imperative information needed for my Directv service unobtainable via phone. He went through every process and procedure necessary while assuring me that he would get to the bottom of the problem in which he did in the most professional patient and customer care mannerism lve ever encountered.lt is my hope that they continue to hire the likes of said employee.

Amanda
February 01, 2022 9:59 pm

If you're not going to be open, at least put a sign on the door like the other AT&T we attempted to shop today.

candace
December 02, 2021 12:14 pm

I got to the store at an hour before close to open a new account and purchase two phones. The system was having issues and was malfunctioning a lot but the representative stayed after hours to make sure my transaction was completed and never made me feel like he was rushing me. He was very professional and went above and beyond to try and work around the system malfunctioning.

JOHN
November 07, 2021 10:08 pm

Great customer services, Sebastian really went out the way to help me with a problem, any other place would a sent me out the door but he made calls after calls an got me a new iPhone!

Wes
October 12, 2021 8:54 am

Store closed. I’m arrived at 16: 14. No any notifications for visitors. Works time is 12: 00 pm - 6: 00 pm

sandymrs1992
May 28, 2021 9:23 pm

Shadareca & jamila we’re so great and patient and I’m telling all my friends so they’ll come here to the store they treated me very well

Shabnam
May 13, 2021 11:43 pm

Just wanted to pen a note of thank you and recognize the AT&T team at this location. Jamila helped me with my TV, internet and cell phone bundle process. Joii was absolutely professional and helpful to set up the account as well as offering promotions that made it even better experience. After I left to set up my TV, they made a follow up phone call to make sure if I needed further help. They are the reason I stay with AT& T and highly recommend them to friends and family.
Great customer service from all Jamila, Joii and Cory. I know where to go when I have technical issue with my service.

Frank
April 28, 2021 4:34 pm

This is the best services I even experience at any of the ATT storer I been
Thank you Jonás and shadareca!

Bennett
April 24, 2021 7:05 pm

I had two separate experiences at this store getting new phones for Business and Personal accounts. Both times the staff was friendly and helpful, thank you Reca.

Marco
April 23, 2021 2:40 pm

Shadareca was awesome! She was very helpful and got us in and out super quick! Definitely recommend

Matt
April 23, 2021 9:31 am

Reca was extremely knowledgeable and helpful about the products and services AT&T provided. Helped me upgrade to a new phone and TV streaming service, would certainly recommend

Daria
April 18, 2021 5:26 pm

Michael was knowledgeable and friendly and assisted us in the purchase of a new IPhone.
Great customer service!

Kimberly
April 17, 2021 3:13 pm

Joy and Cory were fantastic! They were the best and much better than any other at&t employees that I have encountered.

Duanesha
April 10, 2021 6:12 pm

Joy and Cory were FANTASTIC! I haven’t had service like this in YEARS! Please give them a raise, a bonus whatever you need to keep them in the great spirits and energy they provide to customers each and every day. Next time I need an accessory or a new phone I will specifically come back to this store!

Zach
April 02, 2021 6:52 pm

Great customer service at this store. They were super helpful answering all my questions. Thank you Jeremy.

Jeremy
February 18, 2021 7:10 am

Jamilla and Joii were absolutely amazing to work with. They helped answer all of our questions about a phone plan. I highly recommend this store!

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