Badcock Home Furniture &more, Griffin GA

I bought two manual recliners one end table one lamp on September 1,2023 here it is September 28 I received my chairs, and my one end table never received my lamp. I called to tell them that one of my chairs are messed up and that my table is messed up. They informed me that they will make an appointment for my chair to be fixed, but my table was a floor model. It was on clearance, but I was never told that never seen a clearance tag now they will not replace my table. My lamp that I paid for. I was not told at the time was on order but I called and the lamp is at their store. They have not delivered it like they said they would it’s like after they get your money you’re no concern to them they would rather not deal with you after you buy your furniture. I even paid $300 extra for insurance on my furniture and they will not fix my table or replace it. I wouldn’t go to Badcock if someone paid me too I wish I would have read reviews before I went because I see lots of people have the same type problems. Badcock sucks.

Georgette and Ashley was friendly and professional dealing with my situation

The staff were really helpful to my needs to finding the right bedding for what I was looking for.

I just don't have success trying to do business with Badcock. This was the second time, and second location that fell through. First time was at the store in Thomaston.

In this location, we had two chairs bought. One was not in stock, so it had to be ordered, (typical nowadays - retail prices but have to wait on the merchandise). The other chair was in stock and a closeout so I was told I could take it with me. They did not have any materials to cover the chair, no plastic or anything. I was not going to haul a new chair open air for 22 miles. Then, they wanted full payment, up front, to order the other chair. It got too complicated, so I canceled the transaction. Second time of disappointment dealing with Badcock, so I won't even consider them in the future. Salesperson was nice and provided good service; it was not her fault at all. It's the policies, not the people.

The sale person were very polite and friendly with a great personality

We have been purchasing furniture from the Griffin store for 20+ years. This trip we needed quite a lot of furniture and Ashley was so helpful and knowledgeable. She listened to what we needed and assisted us in finding all that we needed!

Since visiting the store 5 yrs ago, I have had nothing but wonderful help with the staff. The store manager is absolutely the best. Very knowledgeable and helpful. I would recommend this store with pride.