Butler Tires and Wheels, Alpharetta GA
Address | 11750 Jones Bridge Rd, Alpharetta, GA | ||||||||||||
Phone | (678) 893-0502 | ||||||||||||
Hours |
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Website | www.butlertire.com | ||||||||||||
Categories | Tire Shop, Brake Shop, Wheel Alignment Service, Wheel Store | ||||||||||||
Rating | 5 15 reviews | ||||||||||||
Nearest branches Butler Tires and Wheels — 106 Powers Ferry Rd, Marietta, GA |
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Similar companies nearby Mavis Tires & Brakes — 10815 State Bridge Rd, Johns Creek, GA, United States Discount Tire — 5590 Windward Pkwy, Alpharetta, GA Mavis Tires & Brakes — 3510 Peachtree Pkwy, Suwanee, GA, United States |
Butler Tires and Wheels reviews
15I had issue with my front tires, my own fault. I hit a hidden cut out in the dark one night. Took my Benz in to inspect front end, tires and wheels. To my chagrin the tires were trashed as well as front end needing a bad alignment. The associate, David Martinez assisted me with my issue. It was later found that not only were the above needing repair but my wheel (rim) was also bent and damaged. This also needed repair from an outside source. David my associate took control of the situation and got the car aligned, new tires and made arrangements from outside source to correct my wheel and all within a day! Very impressed. Before returning my car to me he had the four wheels corrected with the proper spacers and now the ride is superb! So, hats of to Butlers Customer Service and the sales associate David Martinez. Good job fellows and thank you!
Zach was excellent. Professional, friendly, informative and on time. Butler is fortunate to have Zach out front with customers
***Updated Review***
The manager, Courtney, called me a day later and apologized for my experience and offered to do the work at the original quoted price. Tires and level kit installed. Quality of work is great and thanks to Courtney, all is well.
***Updated Review***
On two separate occasions, I've gotten quotes for service from this shop over the phone and when I get there to have the work done, I'm told the quote was incorrect and that it will be more than what I was quoted. Today, I went to have a level kit and new tires installed. I was quoted $620 on the phone and was told $945 in the shop. The excuse on BOTH occasions was that the person that quoted me on the phone was new. Either train your people better on how to quote work or stop doing shady business and stand behind your quotes.
I was having issues getting tires and wheels that I had bought installed at several tire shops, we requested a referral on line and so many people said Butler Tire is the place to go. The manager from Butler replied as well and said they could do the job. I went to the Alpharetta location and they did a great job mounting and installing for me. Thanks Butler for coming to the rescue!
“We baby your car” is their motto and the way that they run their business. I have been a customer for many years and Courtney Robb has always treated me like an old friend. They service everything from the enthusiast to the soccer mom with the same attitude and attention to detail. I highly recommend Butler Tire and Wheels
Butler Tire is the only place to go. Courtney and the team there are super service focused!
Cortney killed it. Picked out great wheels, customer service was impeccable. In and out in 1 hour
Courtney Robb and Butler Tire in Alpharetta were awesome as always. If you need tires or rims, this is the place to go.
David and staff are great. Very knowledgeable and friendly. Had a great experience and will definitely come back for my truck needs.
Everyone is very nice! Got me in and out! And they rinsed the dirt off my truck! Thanks guys
Just a top notch tire and wheel shop in Alpharetta. I’ve been to the other “discount” shops, but for me, their costs are not a whole lot different than going to a true professional shop, where all of the employees live and die this stuff! Ask for Courtney, he has taken care of me for many years, and truly knows his stuff. No high-pressure and no up selling.
Courtney provided awesome service and I am very pleased with the new wheels and tires, thanks Courtney!
Nice guys and the team does excellent, quality work. Buy tires and get a free 5k rotation - a great service that prolongs the life of your tires. Really once you go here you see the difference between Butler and a discount shop. Highly recommended.
Courtney and his crew were the best
I purchased new wheels and they sized them up for the best tire for my car
Smooth and efficient service
Look forward to doing business again with them