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Computers Plus, Acworth GA

Address 3330 Cobb Pkwy NW Suite 154, Acworth, GA, United States
Phone +1 770-693-0769
Hours
Monday9:00am-7:00pm
Tuesday9:00am-7:00pm
Wednesday9:00am-7:00pm
Thursday9:00am-7:00pm
Friday9:00am-7:00pm
Saturday9:00am-6:00pm
Website www.computersplususa.com
Categories Computer Repair Service, Electronics Store
Rating 3.9 17 reviews
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Computers Plus reviews

17
Sort by: date highest rated lowest rated most helpful
swan
January 06, 2022 11:30 pm

I have left several messages and I have not gotten a response from the manager regarding my HP envy?

You have not tried to contact me. You have my number. I have even called and left my number for the manager to call me.

James
December 27, 2021 8:02 pm

This Company uses deceptive marketing practices. They say that the computer is one price, but thats only the down payment or monthly payment amount.

Addison
December 25, 2021 8:37 pm

I’ve never been more pleased! First, I was in search of somewhere that could transfer from vhs to dvd. I was wanting to do this, as well as attain 9 copies. I also was in a crunch with time. In this process, I dealt with 3 employees. They all were extraordinary in customer service, timeliness, and quality.

On a human level, I had a situation with my keys being locked in my car. Two employees (who I now consider friends) not only waited with me, they called for help for me!

If only others would take after Computer Us!

Allen
November 26, 2021 12:16 am

These guys are awesome. I took my Gaming PC in for screens going black when starting a game or putting any load on it. My PC was stuck in a windows repair loops and they re installed windows for me, after that the General Manager took over my situation and spent days upon days trying to figure out why my PC was crashing, tested every single component in my PC and finally I was informed it was my motherboard. After weeks of frustration I could finally breathe. I was suspecting the worse such as my 3080 had died etc. But no these guys diagnosed my PC for 2 weeks and kept me updated every single day. If you have a custom rig, bring it here. They don't stop until they have an answer. I wont take my PC anywhere else, that's a promise.

Uriel
November 14, 2021 9:58 pm

Bunch of scammers. Do not go here. They offered me $200 cash for a like-new Razer gaming laptop - worth at least $1,600 brand new. I know value drops once you buy it, but that is just ridiculous. It was literally like-new. Nothing wrong with it. They just want to rip off less knowledgeable users.

Never do business with them. I would rather use my laptop for target practice than sell it to these rip-offs for $200 cash.

Barnone
July 28, 2021 10:25 am

Terrance and his team are our go-to for computer repairs and we have purchased a few computers, as well!

Kristen
July 23, 2021 1:05 pm

I don't leave reviews often but this is something worth talking about. EVERYONE needs to hear about it. SO, the moment I walked into Computers Plus, I felt like the computer issues I had weren't a problem anymore. Terrance, the owner, is so knowledgeable and dedicated to helping his customers and delivering quality service and products. I now have my second purchase through Computers Plus under my belt and I couldn't ask for a better team to help me. If you are looking for a team of passionate and dedicated experts for all computer, laptop, or electronic needs, you are making the right choice by choosing Computers Plus! 10 stars and hats off to Terrance and his team! Thanks for making it look easy!

Tim
July 12, 2021 6:56 am

My work computer had an issue and needed to be replaced. Kat was very helpful and was able to clone my hard drive to a new computer. Had me back up and running early the next morning. Very pleased with my whole experience.

august
June 24, 2021 4:28 pm

At the time of this new post i am pleased to report that they have taken care of me and didn't stop until I was happy thank you for your customer first focus they went the extra mile for me. Thanks again. August Hill

King
June 14, 2021 2:13 pm

This has been my go-to computer shop for almost a decade now. They've always got the best prices and their staff is very knowledgeable and helpful. No better spot for a custom build.

billy
May 29, 2021 8:07 pm

Fixed up my laptop and was able to upgrade my ssd and now my laptop feels better than when I bought it

Jake
May 12, 2021 2:34 pm

Went to go fix my MacBook Pro and I brought it in for a simple fix I couldn’t fix it myself since I didn’t have proper tools). First of all took them 3 days to even look at the computer, then got a message saying they can’t do anything to fix it. Went it to go pick it up and for doing absolutely nothing they decided to charge me $70 for doing nothing. Wasn’t even able to bring the price down at all.

Jonathan
April 18, 2021 11:31 pm

Repaired a Macbook pro and IPAD screen fast, less expensive than local competition. Will only bring my devices here.

Philip
April 13, 2021 7:43 am

I'd like to thank the folks at Computers Plus for repairing my PC. They were able to correctly diagnose the problem - a failed hard drive - and replace it in a relatively timely manner, though it did take a few days longer than expected, which is okay because the computer has since been fine and has booted with no problems.

As with any repair shop, make sure that you are satisfied before leaving the store (check your System Info to make sure everything looks accurate according to factory specs). Overall, the staff at Computers Plus does good work and I recommend using them in the future.

Alexandra
April 09, 2021 4:47 am

I don't have enough GOOD things to say about Computers Plus!
Terrence went far out of his way to help me. Took my old computer and made it new again. It had been going blue screen on me and I thought I'd lost all my information, but he and his crew were AMAZING! They redid everything and were so patient. I took it home and it went back to it's old ways. I took it back and they worked on it and it's been running like new ever since. I highly recommend them. They're friendly, knowledgeable and the best part, they don't make you feel stupid for not knowing something.
They also contribute to the local community.

kate
March 25, 2021 3:41 am

I took my work computer in to get some minor fixes made, ended up upgrading almost everything! I'm so incredibly happy with the service I received here. Super fast turnaround, the technician who helped me was very knowledgeable, and everyone I interacted with was very friendly. The difference between my computer now and what I had before is night and day. I cannot recommend them enough.

Judy
March 22, 2021 9:43 am

I was in need of entire stand-alone desktop setup, a refurbished laptop, and a tech that could set all this up in my home. I worked with Kelly at the store and she matched me with the perfect laptop that was within my budget. Theresa was the amazing technician that came to my home.
She was professional, knowledgeable, and went the extra mile to show me what she was doing so I could get the big picture of how my system works. These guys are great! I'm really happy with my results! If you're procrastinating about getting your computer room set-up like I was, go ahead and give the folks at Computers Plus in Acworth a call so they can hook you up.

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