Costco Tire Center, Atlanta GA

I have been coming to this Costco Tire Center and Donavon Strain always very helpful. This guy deserves a raise.

This place need to do better. Had appointment and it take almost 3 hours just to check 1 tire. Need seating area. Bathroom was horrible.

Had to rebalance my tires twice in one week because the weights were thrown off. Brought my car in Monday and it’s still not fixed 6 days later. When you call, you’re either put on hold for an excessive amount of time, or they don’t pick up. This was my 3rd call today and I do not know when my car will be ready. Hire more people, retrain your team, and fix my tires.

Was there for 4 hours today for 3 new tires and new tire sensors and have to go back tomorrow because two tires are now running low. Terrible experience.

Total ripoff. Took my car because one of the tpms sensors went bad, I replaced the other 3 a couple months ago. I had to wait 2 hours for them to tell me that I need to change all 4 costing $240. I took my car without doing it and went to Walmart and they just changed the bad one for $30.

Customer service is lacking and the service always takes longer than stated. Workers are overworked and their attitudes show

I went in to have a tire patched. I was first told there was one nail and that they’d repair it for $11. An hour later, they said that there were 2 nails and that the tire had to be replaced.
I later took my car to the Lexus dealership who confirmed there was only mail and it was easily repaired.
It is sad that they tried to rip me off. I will never visit this shop again, and I will tell everyone I know of the dishonest service they provided.