Geek Squad, Savannah GA

This service is worth its wait in gold. Everything I purchase from Best Buy I get the geek squad protection. I would highly recommend! My dryer had to be repaired 4 times. On the 5th time I said this has to be a lemon. They agreed and I got to pick another dryer for the price I paid. I then again got geek squad protection and we recently moved and right before we moved it quit working. It did take a bit to get it fixed due to having to order parts. But it got fixed and no cost!

I called 3 times to Best Buy Savannah at 7929 Abercorn St Bldg 5 Savannah,  GA 31406 they didnt answer the phone, none of them did, and it ended up getting rerouted to an international center.

I inquired about the services regarding the assembling of a PC for which I had all the necessary parts, but have inexperience and a shaky hand, so I dont want to cause damage to the PC,   I was assured the 3 separate times I called that said service was available and would be provided to me, so I made the appointment and arrived at the required time.  When I arrived however I was told they did not provide said service and was told there was nothing that could be done for me.

Considering the urgency that for which I need for this service, and that I had to travel via Uber, paying $20 to get there, it is beyond frustrating that my experience with Best Buy, a store which continuously proclaims itself as one of the Best stores for technology would lack any capability to assist me, specially when I had been assured 3 times, that I would be given service.

It certainly is detrimental and even worse when I am to consider that, if this has happened to me, then it most definitely has happened to many, many, many others who, like myself, are likely to be just as frustrated and have no motivation to ever seek the services of your geek squad, or purchase at Best Buy, specially when this is not the first bad experience I have had at this particular store.on a side note- its odd that nearly half the reviews are one star, yet this site is giving them almost 4 stars average, when in truth it should be at best 2.4 star average at most.

The guy had a superiority complex and was awfully rude would not recommend

If you’re coming here for a swollen iPhone battery, contact and deal with apple support yourself! I made an appt here and was told that apple would be overnighting me a new phone, 2 days later and I called geek squad because they hadn’t called me, and no one knew what I was talking about and they had to call me back (probably so they were able to come up with something). When they called back they told me that I had to send my phone off first, but why was I being told that if I was already told a phone was being overnighted to me. They had no concern of their lies. Apple was pleasant and helped me out immediately:)

Rude. Condescending. Very resistant to comments. You are just a number.
STAY AWAY FROM GEEK SQAD.