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Metro by T-Mobile, Cartersville GA

Address 251 Market Pl Blvd, Cartersville, GA, United States
Phone +1 770-386-5727
Hours
Monday10:00am-7:00pm
Tuesday10:00am-7:00pm
Wednesday10:00am-7:00pm
Thursday10:00am-7:00pm
Friday10:00am-7:00pm
Saturday10:00am-7:00pm
Website www.metrobyt-mobile.com/storelocator
Categories Cell Phone Store, Cell Phone Accessory Store, Telecommunications Service Provider
Rating 2.5 6 reviews
Nearest branches
Metro by T-Mobile — 3103 Cobb Pkwy NW Ste 118, Kennesaw, GA, United States
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Metro by T-Mobile — 1016 N Broad St, Rome, GA
Metro by T-Mobile — 2667 Powder Springs Rd SW Ste 107, Marietta, GA, United States
Similar companies nearby
AT&T Store — 80 Main St Mkt Pl SE, Cartersville, GA

Metro by T-Mobile reviews

6
Sort by: date highest rated lowest rated most helpful
Seth
August 12, 2023 7:18 pm

The sweetest ladies of Cartersville. They are all helpful, sweet, and funny. Personally recommend this place for anyone!

jennifer
August 05, 2023 11:07 am

Kristy c is awesome she is very helpful I ask questions often go see them

David
July 12, 2023 2:52 am

Can't ever to get anyone to answer the phone.
I have some problems with my phone

Rod
May 23, 2023 7:35 pm

Stopped in to get Home Internet, there were 2 customers at the counter. After 30 minutes I left, not because they were busy, that's ok, and not a problem, but the reason for the 1 star is there were no chairs or benches to sit and wait. I am handicapped and cannot stand long due to arthritis in the knees. After 30 minutes I could barely walk out, not to mention the pain from standing that long. THAT is what was inexcusable.

Latrice
April 13, 2023 4:37 pm

Need more help especially with it being tax time and chairs elderly and disabled patiently waiting a long time to be serviced should not have to stand the whole time!

Kacey
February 06, 2023 6:10 am

The employees were wonderful and stayed late to help us.
The review is for Tmobile's service quality. Since switching from Verizon I have nothing but dropped calls, static, inability to access the internet away from home and the rebate gift card isn't usable. The website to access it has been shutdown or moved. I would rather pay more for good quality.
Update. My husband and I switched from Verizon to Tmobile a while back. We get nothing but dropped calls, failed texts and missed calls. We just spent two days in the mountains with zero service! We continuously get alerts saying that our sim card isn't from Tmobile or that it isn't from Verizon. I took screen shots and went in to ask for help. The man working there basically told me that I'll always have that problem because I'd switched from Verizon and still have a Verizon phone and it won't connect to the towers. So, if you're trying to switch to Tmobile from another carrier you probably need to buy a Tmobile phone? My husband got frustrated because the employee basically dismissed our concerns and
offered no solution and kept talking over my husband. He finally just turned and walked away and told us to have a good day. He couldn't logically explain anything. He was very rude. He's childish and has no business being in customer service!

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