Neese Jones Heating & Air Conditioning Inc., Alpharetta GA

For twenty years Neese Jones has serviced our home units and the quality of service and personnel only get better. So glad to have a home vendor that is honest, consistent and has earned a permanent call from our family. Keith is an exceptional tech and customer relations tradesman.

Excellent, prompt service. Great customer service. Friendly. A/C was not working upstairs on a very humid night. I called today and they came out within hours. AMAZING. Tech was very professional, knowledgeable [as they all are at Neese-Jones] and took care if it right away. Very happy customer.

The tech was very efficient and professional. He communicated with me about what to expect and then gave me a verbal report about my service. He gave me the opportunity to ask any questions.

Needed to replace our 20yr-old HVAC system. The Neese-Jones crew came out at the appointed time & immediately set to work. They replaced the entire system & were done in just a few short hours. Perfect!

Installed new Carrier AC unit. Doug & Cody were wonderful to work with, very efficient and professional. First class work!

Service Tech was in his van leaving when I walked out and asked him to help me with an additional item, other than the one he came for. He was very nice to assist me.

Couldn’t ask for better customer service. The entire process from sales, to installation, to activation has just been a great experience. Neese-Jones service technicians are just first rate. Couldn’t ask for a better experience. Highly recommended for your HVAC needs.

They have been my A/C and heating company for 25 years! Meticulous, honest, on time, great communication and friendly, office and technicians and installers. Emergencies are not a problem with them. Love you guys! Wouldn’t use anyone else! I’d be happy to be a reference if you ever need one.

Everyone we have worked with at Neese Jones has been very professional. They have shown up on time and done a great job. Everything about pricing, service and warranty has been very clear and up front.
Thanks

I have been a long-term customer of Neese Jones for almost 18 years with servicing my HVAC system at 1023 Juniper Lofts. Their annual maintenance plan is very affordable. They provide fantastic service and have kept my system running smoothly well beyond what is typical for the life cycle of the unit. Ask for Mike Torney - he's an incredible technician. I highly recommend their service to anyone.

We have had Neese Jones service our HVAC needs for almost 20 years and their Customer Service is the best! The people at Neese Jones are their #1 asset and providing quick, responsive service is something we have come to rely on all these years. I have always felt as if they have my best interests, both comfort and economic, in mind when providing service and offering solutions!

I've been doing business with Neese Jones for several years. I find it interesting that such a great company does not need to do any advertising. They have always went out of their way to be nice, honest and do a great job the first time around. I have highly recommended them to family and friends and they have always appreciated the recommendation.

This is the only company I use for heating and air service. Everyone that has come to service my house is super friendly, clean and they know exactly what to do to fix it. They are so wonderful in explaining what is wrong to me. Alan is a wonderful technician who is just great. He understood the smart device my husband installed and was able to fix our heating issue.

Alan came out to do our service today and he was very friendly and professional. We have had Neese Jones Heating and Air for many years and we are very happy with their service.

NJ has been my H&AC service provider since I built my house 21 years ago. The front and back office folks are super.always there when needed and scheduled. The work and products provided are second to none.

I was referred to Neese Jones by my dad who has been using their services for many years. I've been with them for 2 years now and have been very happy. I like the biannual maintenance package they offer, which makes regular care of my HVAC system easy.

I never have any problems scheduling an appointment and all of the service technicians who've come out are excellent and very nice. I highly recommend this company.

Mike Torney has come to the house now twice and is always looking for ay to enhance performance and to help (eg.reprogramming the thermostats). Class act. Very helpful. Provides additional value to Neese Jones' service.

Neese Jones Heating & Air Conditioning Inc.is a company that is very professional and makes sure the job gets done the right way. I will definitely be using them again.

Service Agreement customer of many years, while they advertise 24/7 service they are not available on Sunday (not even a message service).

Update: After this review, a Neese-Jones rep called us and came to our house immediately. Apparently their phone system was down. Thank you Jordan from Neese-Jones!

Had to move my ac units away from house for a day to fix a foundation issue. They where very accommodating and did a great job of moving the ac units away then reattaching them and making sure every thing work correctly. Very polite and knowledgeable.