Staples, Alpharetta GA

I got something printed and it was done early and super easy to go in and pickup. Barely took 2 minutes.

First time at staples and most likely the last time.

Placed an order online for a chair which was supposed to be ready for pickup at this location in an hour. I got confirmation email with order number. I show up at the store to pickup and a ride lady tells me the the order was cancelled and didn’t know why. She suggested I call their 800 number which I did from the store. Explained on the phone that I am at the store to pickup and don’t know why the order was cancelled. The rep told me that I can only buy that at a local store and suggested I go to one. Obviously, the rep wasn’t paying attention that I had just mentioned that I am at a local store to pickup. The lady at the store didn’t even bother to check if they had that chair that I could just but since my order my cancelled for reason that I never found out why. I basically, told the rep that I can see Best Buy across the street and I will just go there and buy a gaming chair.

Classic example of a poor customer service.

Very friendly customer service and huge parking lot. Cool factor about this location is you can sign up for TSA PRE-Check for 85$ and you can walk in it make an appointment on TSA WEBSITE. Website makes it’s faster since you get to enter information.

Another really good Staples experience. Very knowledgeable and very friendly service. Thank you staple of North Point team you are the best!

This Staples is super clean. I love that it has a UPS counter built inside, which is so convenient if you want to ship something.

I've enjoyed shopping at this Staples for a long while. The service is good and the selection of available items is very good. Whether I'm looking for paper, pens, pencils, notebooks or calendars, or general office supplies, they have always served my needs well. The wait times for purchases are fast and the parking is good.

Easily the best Staples store in Greater Atlanta. It is largest and has a wider range of products for sale. Staff are friendly and helpful.

I just started my own business and began using this store for business cards after having a poor experience with an online-based printing company. Staples’ print products are always consistent and excellent quality. If something doesn’t come out as I expected, they’re happy to make it right. Great customer service.

Not really sure what to say here. It's exactly what I'd expect for a Staples office supply store. The employees were friendly on the day I visited.

Rude customer service. Especially in the shipping and printing department. On top of that employees were just sitting inspite of a line 5+ deep.
But 3* cos they did get the job done and I got what I wanted.

If you go to the IdentoGo office there, do not believe what they tell you. They told me it will be less than a week to get my TSA PreCk and now I find out that it will be 30-45 days for them to complete the background. So if you are traveling in less than 45 days from the day you complete the on-site checking, do not bother because you will not get it. TSA is also not helpful at all, I called and all they said was the same thing I get when I do it myself via the website.

Great. Found what I wanted. Got quick help. Got great square warranty. Made for a wonderful belated Christmas present

Ryan was amazing, I had an issue with an online order and he took care of it no hesitation. Amazing customer service!

Fast printing and friendly employees. The top poster had some issues that I didn’t see until I had already left. Only disappointing part was a $10 waste

Customer service was excellent to help me find my product. Also customer service was very pleasant at my checkout. However, the bathrooms were very disgusting and this was only an hour after they opened.

If you are trying to get information over the phone, good luck! Called 4 times today tried 3 different departments and no answer, held and listened to music for 10 minutes (3 times) then sounds like someone picks up and there is no one there.

Ordered college ruled notebooks online for in-store pickup. Went in the evening and the store was not as busy but all employees were busy cleaning up. No one paid any attention to me standing by the pick up sign. Finally someone did.got me my order. 7 out of 10 we're wrong kind of notebooks. It took additional 10 mins to get the right kind. I thought online purchase was supposed to save time.not at Staples.

Evonne helped me as usual in the print and copy center. She is amazing. Very friendly, knowledgable, and get everything done well before it is suppsed to be.

The manager, Sunil, an engineer, was extremely knowledgeable, very kind, and helpful beyond the requirement of his position. Thank you, Sunil.

I stop in at this Staples because it is on the way home, but I never really seem to find what I am looking for there. The clerks don't seem to know the inventory of the store very well either.
Granted, office supplies are nothing to get excited about but I always leave somewhat disappointed.