Turner's Fine Furniture, Thomasville GA

I have been a customer at Turner’s for a number of years. I have had the extreme pleasure of working with Vicky Saltz. Vicky is very knowledgeable about the inventory and has a talent for design. She has a wonderful personality and listens carefully to the needs of the customer. She thinks outside the box and offers valuable suggestions. I highly recommend Vicky and Turner’s Fine Furniture.

Furniture is good quality and people were good to deal with. Just don't buy the insurance they recommend you get with the purchase. It’s a scam. We have spent months and months trying to get an issue resolved and wound up getting nowhere. We finally just gave up.

Recently had a really good experience buying a Sofa at Turners. From the start with my Sales Associate Fran to the end with the excellent delivery by the crew this was a overall solid purchase. Their communication was top notch throughout as well always quickly informing me about payments and delivery times and arrival. Definitely impressed by the whole Turner’s Operation and will be buying from them again in the future

Nothing but problems from Turner's furniture. 2151 US Highway 319 S, Thomasville, GA

1.   Problem one:   they had a special no sales tax but I was charged sales tax.

2. Problem two:   I returned a dinning room set.   Several days went by an they hadn't credited my credit card.   I call to inquire why, I was told by manager Jason Feril that they didn't have my card number. Shouldn't common sense would be to call me to get my card number?
Problem 3:   I went into the store to purchase a sofa for my mother who has dementia who was with me at the time of the purchase. I explained to the salesperson that she sometimes will urinate on the sofa so I needed something that could was handle the pee.   He advised this particular sofa that I purchased.   He advse if she peed the only thing I have to do is wipe it off.   That wasn't true, the pee soaked into the sofa. Now the sofa smell of urine.

Problem 4: I purchased the furniture protection plan. My mom peed on the sofa.    I call the number Jason Feril (the manager) gave me to call (protection plan) to report the urine smell in the sofa.   When I called to report the urine smell in the sofa, they advise me they didn't have a record that I paid for the plan.   Again I call Jason Feril.    They sent someone out but the unrine smell is still there.   When I called (protection plan) on 3/22/23 to advise them the smell was still in the sofa, the rep  advised me the tech who came out stated he removed the stain.    I advised the rep I didn't report a stain I report urine smell in the sofa.   I called Jason Feril to advise him of what the rep at the protection plan told me, that was on 3/22/23.   He stated he would take care if the issue.    As of 4/21/23 I haven't heard from Jason or the protection plan company.

The sales person lied to me about the sofa being able to handle pee and I paid $249.00 for the protection plan the is useless and have a sofa that smells of pee.

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We were very happy with all the choices they have and we found just what we needed. Thank you

We had a great experience! Melanie was excellent and helped us find the couch we needed. Thanks again!

Mitchell’s Review:

My husband and I enjoyed very much shopping for furniture at Turner’s Fine Furniture of Thomasville. They offer outstanding service and beautiful quality furniture which is beautifully displayed. We found exactly what we needed.

Our salesperson, Brett was amazing! He was very friendly, professional and helpful in assisting us in finding the furniture we were looking for.

Great staff - everyone was very friendly. They made us feel very welcomed as we entered the store. It doesn’t stop there because Turner’s delivery guys were also friendly and did an excellent job.

We plan to visit Turner’s Fine Furniture of Thomasville again in the near future because we know that what we buy from them not only looks good but is high quality and will last a long time.

Review of Helen and JW Mitchell

Ask for Vicki or Bryan. They are very knowledgeable about the products and will custom fit your needs. Thank you for a fine experience.

Lori provided excellent customer service. She was very knowledgeable about the product we were looking at.

Our salesperson, Vicky Saltz, was very professional, helpful with information and gave us all the time we needed to make our decision. We were very happy with our experience at Turner’s Fine Furniture of Thomasville.

Tonya is such a pleasure to work with. I have been extremely pleased with the customer service I receive while shopping at Turners. It’s the furniture store I recommend my clients to.

Tonya is amazing! She helped me with the entire process and went out of her way to make sure the product was just right for my client.

In store experience was fine but delivery was awful. Guys tracked mud all over my brand new carpet. We spoke to a manager & the delivery supervisor but neither followed up. Very disappointing experience.

Vicky Saltz exceeded our expectations. She used RoomSketcher Design to graphically display multiple designs and furniture selections. She acquired a good sense of our tastes and styles and portrayed them precisely in her presentations. She listens and understands. She doesn’t over sell but provides exquisite value. She really made my wife and I feel comfortable. Even after we settled on furniture and patterns she keep providing alternatives to make sure that we and she were happy with our selections. My wife and I spent six months trying to solve our furniture needs and in less than a week Vicky gave us all the answers. She loves what she does and it is evident in her delivery. We could not ask for a better experience and will use Vicky as an ongoing resource. Turner’s is lucky to have Vicky on their team.

Turner's Fine Furniture has a great selection of furniture. Our sales consultant (Kim Jones) has assisted us each time. She has gone thie extra mile to assist us. We have purchased furniture from Turner's Fine Furniture on several occasions and we have been pleased with the selection, service, and have been very happy with our furniture we have purchased.

In store experience was good. As I feared, the delivery experience made me wish I'd just brought it home myself. Delivery guys acted like they couldn't care less if the furniture got damaged and almost seemed like they were trying to damage it. I had to shout "STOP" as they tried to force it through the doorway as the cushions were snagging on the doorway and I absolutely though they were about to rip or be pulled off (they're sewn on). Also, banging into walls with the furniture and their sweaty selves. Absolutely unacceptable.

I’ve been doing business with Turner’s for several years, and they continue to provide wonderful customer service as well as selling quality furniture. Vicki Saltz has helped us every time we’ve made purchases. She very knowledgeable with design services, and if they don’t have exactly what I’m looking for, she’s always helped me find something similar online and gotten it ordered for me. I will continue to shop at Turners for years to come!

Worked with Carmela to find just the right pieces of furniture. She was great very knowledgeable and patiently helped us make our final decision. I highly recommend you see her, great experience overall.

Llama made the process of buying furniture easy! She was helpful and dependable. I would definitely go back and buy from her again.

Monstrous store filled with high end, quality furniture. You can find what you need to outfit your home with taste and style. The staff are all knowledgeable and helpful.