Walmart Auto Care Centers, Pooler GA

Walmart does not take care of their employees or customers. The staff of this auto center are all friendly, and hardworking; however Walmart is poorly equipped to handle the job. Printers not working, underpaid employees, and understaffing issues leads to countless complications. If you need tires, spend a little extra and go to Discount Tire, or somewhere else, and save the headache. Same for oil changes from what I saw during my 2.5 hour wait.

Employee Patrick at the Pooler Walmart Auto Center saved the day. Traveling I-95 from Fl to the northeast and due to the cold weather we needed air in all four tires. Immediately Patrick told us which bay to go to and without hesitation immediately put air in each tire. Thanks for your help! Much appreciated!

Bought a auto battery online went to the auto department with the core the next morning to get it. Very nice lady at the counter told me I needed to go to the back of the store to pick it up and then return to her for checkout. Went to the pick up location and waited several minutes with employees going in and out door acting like I was invisible so I just canceled order and bought a battery elsewhere.

Pulled in to get an oil change and two new tires but all the doors were still down. About ten minutes later a worker came out and said he did not know when they would open due to the fact he was the only person that decided to show up today.

The work performed was completed to my satisfaction. I would caution against making an early appointment online, as the manager said they don't have the staff available to complete work that early, and I had to leave my car.

The worst customer service ever. They will not answer the phone and if they do not have the tires they quoted you on they will not order and will not have the courtesy to let you know you can order them on Walmart.com and have them sent to the store. Then have them put on.

2.5 hour for an oil change and only one car was in front of my car in the line. My longest wait time ever. Extremely slow service. Last time oil change at Walmart. Reviews since last 3 years also complain about the same experience.

Fast, I was a walk in. Got 4 new tires put on and was balanced and aligned correctly for cheaper than anyone else I had spoken to

They ran out of synthetic oil and charged me an additional $10 to buy it off the shelf. Then my car radio and Bluetooth stopped working when I got my car back. When I tried to file a claim, the department manager tried to talk me out of it by saying the process was long and tedious.

Worst customer service and tires were ready for 45 mins noone called or let me know then I had to load tire myself and I have a heart condition

I went to get new tires and a oil change. After waiting more than 30 minutes for an associate to get a cash drawer and she still didn't get back. Sorry, my time is valuable I left and came to Savannah tire. I got the service I needed.

Terrible customer service, the men there seemed to not know anything & it was frustrating. When I asked if they could let me know if my muffler looked damaged, he said we don't do that. I only wanted to be informed if it was damaged. I didn't ask them to work on it. Also they didn't know how to exchange tires I ordered online & put the credit towards the ones they had in the store. Not only that but they did not change my cabin air filter or polish my headlights. I was there for 6hrs before they finished putting tires on my car.

It was really close to closing when our battery died and they took us in and they were really nice about it.

Don't recommend for oil change or tire balancing. Went in, took 30 mins for them to get my car in when I'm the only one there, and never asked for warrantys.