Ashley, Aiea HI

Derek was very professional and patient through our decision making process. Enjoyable experience, no pressure.

The store is amazing. The prices are fantastic! But I was sold on the incredible costumer service!

Janet L was very professional in showing us several dining tables. She was not pushy or wanting to upsell. We decided on a beautiful table. Come to find out Janet also sold us a dresser couple months ago. This time we kept her card for future purchases.

Thank you Susan S for being extremely helpful and giving us our space at the same time.
We ended up getting everything we needed to furnish our condo and a few more beautiful pieces for ourselves. Very happy with our experience at Homeworld/ Red Knot. Go visit Susan!

The customer service was great. Very patient and very helpful from the start to the end. Provide answers for our questions satisfactory. Good job!

Didn’t expect much but has such a great experience with Luisa! She was amazing! Once she found out it was for a rental and our price range she showed us so much without any pressure. She was very informative and gave very helpful advice to consider. It would have been a painful experience without her guidance. I’m already thinking of other items she can help us with. Highly recommend Luisa!

Waited over 3 months for our furniture and when it arrived one of the pieces for our bed frame came broken then they tried to charge us for it. We had to wait another couple of months so they could ship another piece.

People are better off going someplace else. They are way overpriced for the quality.

Just wanted to say thank you very much to Janet for all your help.
Customer service was excellent and very helpful.

Friendly customer service, quick and.easy transaction and great furniture! Mauro, Aiea location, was helpful!

Bought a rocker recliner. Price was very good. Very neat. Price's on other furniture was high.

Derek was great. Pointed out some good options for a sectional sofa and was very patient while we were deciding and making our choice. Would definitely go see him again for any future furniture.

At first when my mother and I walked in, we walked around looking at displays, it seemed like no sales person was around until we were getting ready to leave and Ms. Summer walked right up to us and asked us if we needed any assistance, I was glad that she did because we were really needing to purchase a new living room suite, she was very helpful which we were appreciative of, the only thing I was disappointed with was how late we were getting our shipment of furniture

I wanted to thank Brandon Tagama for all his help. I highly recommend his sales expertise when looking for furniture.

Neal

I was greeted by Brandon Tagama. He showed us what we were looking for. Had us in and out in no time. Gave us the Labor Day sale price with out us having to ask. Set up our delivery date. Gave us a card more than happy to help us out. Altogether a great experience. Aloha

Thank you, Brandon, for the best service! You shared your wonderful personality and was absolutely genuine. HomeWorld is very lucky to have you for their consultant and hope they appreciate you as much as we did! Give him a deserving raise!

If you're looking for a mattress at Slumberworld look for my guy Kyle Shiroma, he made buying a new bed seamless. Very professional and treats you like family, highly recommended! He doesn't work on Wednesdays, so make sure to plan ahead!

The lied they stole and on top of everything else they couldn't deliver the product that I paid cash for and refused to return the money.save yourself and run as fast as you possibly can anywhere else but here

I wanted to write about Denise in Customer Service.
She has been outstanding and has gone above and beyond what I ever expected. Her customer service was probably the best communication I have ever had with an issue outside of the sale.
Any company would be lucky to have her. She is extremely pleasant and understanding. A customer could not ask for more from someone trying to assist them after the sale.
She made the issue at hand easy to resolve.
Thank you again Denise for your attention to our matter and for always getting back to me when you said you would!

I usually deal with Jovy who is top-notch and very professional. Jovy wasn’t around yesterday so Brandon stepped in. What a super guy! Even knowing that the order would be written up to credit Jovy, he cared enough about me as if he was the one who would be credited. I had just met Brandon but he treated me like I was his best friend & customer. I could not be more satisfied.

Great sales, service, and product. Derek was very helpful and not pushy like a lot of sales people.