Craig's Air Conditioning, Inc., Kapolei HI

This is the best air conditioning company on island. For more than 10 years, I have used their services. This has included installation of split systems as well as maintenance and repairs for my a/c units. I appreciate the company's commitment to excellence and the professionalism of its employees. Thank you, Craig's A/C!

Outstanding customer service recieved from Azuredee
and
Great service from Adrian!

Excellent service. All the workers from the office to the technicians are professional and friendly, full of aloha and very helpful, hard working and true to their word.

A+ customer service! Adrian was extremely nice and explained everything. This is why I keep going back.

Craig's Air Conditioning is the "Go-To" company for your all your residential climate controlled needs. The team from maintenance/service, inspection/estimation, customer service, and installation was very professional, courteous, knowledgeable in all aspects during our central A/C replacement. Our family cannot express how pleased we are with their work, we only wished they weren't so busy so we could've had it replaced sooner.lol. The install team was very impressive during the replacement process using drop cloths throughout the house while taking extra precautions while traversing up and down the countless amount to get it completed in 90+ degree heat in Waipahu for approx. 9 hours without complaint. The team was actually encouraging us during the install and kept us updated with the amount of time left til completion. I was so impressed with the workmanship early on I felt compelled to provide a cooler of drinks and lunch, to which they were much appreciative (this was the least I could do for the hard work they were providing us). This is an epitome of the quality you'll receive from this company which is an extension from the owner Craig himself. We were so happy with the service we received, we signed up for a maintenance service plan to upkeep the unit. We've become Craig's Air Conditioning customers for life!

Thanks again,
Chad G.

Highly recommended! We had our split AC installed in April and Craig's Air Conditioning exceeded our expectations from estimate to post completion. Like most home owners, we had three estimates performed with varying costs. Craig's was the only company that measured the interior space ensuring the unit we chose provided sufficient cooling. We have a solar PV system and needed to have the unit right sized in order to minimize power draw from the grid. Craig's staff promptly sent us a quote for a Carrier system with an outstanding SEER rating that would meet our power needs.
They were also able to accommodate our family's visit by scheduling us in time for their arrival! The installation crew was professional, friendly, and performed clean work. Shoes were removed before entry into the home, floor protection was used, and all exterior materials were organized. They performed a complete clean up, AC unit instruction, and maintenance tips at the conclusion of install.
The Carrier unit also qualified us for energy efficiency rebates. Craig's immediately notified us of the rebate, filled out the forms, and issued us a refund. Outstanding work and many Mahalos to the Craig's Ohana!

The 2 techs did an excellent job repairing my Mitsubishi Split A/C
in my master bedroom without cutting a big hole in the dry wall. Mahalo to the 2 techs.

The entire team of employees were honest, respectable, diligent, and well mannered.
The administrative team always answered the phone, always got back with me, constantly rescheduled me without hassle, (This was my doing - not anyone from Craig's AC).
The AC repair team was on time, professional, and most importantly honest. They could have easily fooled me into believing this "repair" would cost hundreds or even thousands of dollars. Instead they made some simple "adjustments" and everything with my AC was fine.
I was even late with my payment, (Regrettably), and the team at Craig's AC was always cordial - its much appreciated.
Lastly, I just referred my own mother to this business - that should tell you everything you need to know about this first class establishment.