First Hawaiian Bank Aina Haina Branch, Honolulu HI

I did not like my experience with Andy the teller. He needs more training how to be professional. He says the amount in my account out loud. That is such personal information! I softly told him he doesn’t need to say that information out loud and he just blatantly ignores me. To check if he heard me I asked politely did you hear me? He simply says yes I did. Then he asks who wrote my check and actually waits for a response because the date was a day off. He does not need to know who wrote the check in order to tell me the date was written for the next day. On top of that the teller next to him looks up to see who he’s talking to. I would expect better trained tellers then this. I always loved FHB been a customer for years. First bad experience there. I will be moving branches. Like the other comment said it’s worth it to drive to the next closest branch!