Maaco Auto Body Shop & Painting, Pearl City HI

I was very pleased that Alan, the MAACO manager I had my van serviced at in Honolulu was hands-on, involved in fixing and painting my vehicle to make sure it would be done professionally, resulting in a high-quality esthetically pleasing outcome.as I transport passengers it is essential to get the rust repairs plus the painting right.it has to look attractive, clean and elegant. Alan made it happen.thanks for a job well done Alan. From Ka'ili.

Its true.you pay for good services. I
wanted to get it done sooner than later so didnt spend the time to shop around. If you are going to keep your vehicle have it painted the same original color so you can buy touch up paint from the dealer.

Allen and his team did an amazing job on my 1968 Shelby! The attention to detail and customer service was outstanding. The paint job was performed and fine tuned till it was show quality. The price did not match the great results I recived, will definitely return!

I went in with a rusted top and clear coat damage on my truck, the G. M. Allen Wallace offered me a great packaged deal that I couldn’t turn down. Paint job came out exactly how we talked about, excellent! Everyone is impressed with the paint job from MACCO!
Thank you Allen and your crew for an excellent job!

I got my Porsche painted at Maaco and we’re not very happy with the outcome. There’s a lot of flaws and bubbles on some areas and they broke the emblem of my car. I went back the next day and the general manager name Allan was very very rude to us. He said they’re not responsible for the broken emblem because it’s old. We can easily buy a new one. I told him they should buy me a new one because they broke the emblem and he said no. He was very arrogant and when we mentioned the bubbles he also said it’s because they just repainted whatever that was there. Customer service is really bad and I’ll NEVER ever get anything done by Maaco at pearl city hawaii. I will not recommend it to anyone! In fact I should ask for a refund because they didn’t do a good job!

I've taken a couple of cars to Maaco in Pearl City to repair some minor dings and scratches. The work has always been completed in a timely and professional manner. The cars look great!

We got our Porsche painted and we’re not happy how it’s done. There are bubbles on some areas they broke the emblem they took out and put the roof rack in a wrong place. We went to see the general manager name Allan and he’s the meanest rudest man I’ve met. Not friendly at all and the way he spoke to us was really not nice at all. He’s the general manager at pearl city Maaco! Never will I go back to that company.

The customer service I experienced was outstanding, and I have no complaints in that regard. They demonstrate a commitment to creating job opportunities and offer discounts for timely visits. If you're seeking to rejuvenate your vehicle's appearance, particularly if the clear coat has been affected by the harsh Hawaiian sun, this is the ideal destination.

Naturally, there is a noticeable orange peel texture after the paint job, which aligns with the expectations for an affordable paint job. They assured me that my car would be ready in 8 days, and they kept their promise.

However, there are a couple of concerns I'd like to address, which is why I'm giving this review 3 stars:

1. I made multiple requests for progress pictures of my car to ensure that the work was proceeding as promised, but regrettably, I never received any. When I visited their location to pick up my car, there were no photos of my vehicle on their company phone, despite them having numerous progress pictures of other cars.

2. Although I was told that additional sanding would be done to address the heavy chipping on my car, it appears that they simply painted over it. This is particularly disappointing given that the invoice clearly stated that "Extra sanding required for Heavy Chipping. " It's challenging to capture this flaw in a photograph, but it's noticeable upon close inspection.

In conclusion, I'm satisfied with the paint job I received, but I would have appreciated having access to progress pictures to verify if the necessary sanding was indeed performed.

They were all great people to work with and they explain everything about what they were going to do and l was so happy with all their work thank you

If you want repairs done by people on a commission basis only.and at a cheap price.don't take your car here. The owner expects perfection but won't pay employees for his expectations.only to fill his pockets!

Totally love my paint job. The shine the color and the quality. Definitely recommend Maaco for a paint job!

Got a severely rusted roof repaired on a commercial vehicle here. It wasn’t cheap but I think they gave me a great price for the job and I’m really happy with how it turned out.

GM Alan was very professional and stood by his claims & estimate of when my car would be finished! I appreciated his explanations on what was being done to my car up to when it was painted & detailed!

Had a dent in rear quarter panel on my Chevy Tahoe. Tehani was my Estimator and was very friendly, professional and efficient. Took it in on Monday, and got it back the following Monday. Pretty quick turn around considering they are short handed. The price was in line with other shops I checked.

Only two complaints: I noticed later that the area on the quarter panel that is behind the bumper did not get finished. It was sprayed, but apparently it did not get buffed out before they replaced the bumper. Not sure how this happened but obviously they should’ve left it out first before putting the bumper back on the vehicle. It’s only visible if you look for it, so I don’t think it is worth taking it back and leaving it for several more days for them to remove the bumper and buff out that, but something to take note of.

The other issue is that during the repair, they apparently left the rear liftgate open so lots of shop dust was allowed to blow into the vehicle during that time and settle in the trunk area, and frankly throughout the vehicle. Our interior is a very light tan color, so it wasn’t immediately evident. Not a huge issue but something that should be noted for future customers. They could have masked off the opening for the liftgate during the repair to prevent this.

Overall, based on price, schedule, quality and customer service I would rate them 3.5 stars, but rounded up for benefit of the doubt.

I bought my truck from someone who took it to Maaco's. The receipt on the paint job says $2,500. I had this truck for 4 years and when i bought the truck the previous owner said the paint job is 2 years old so i assume the paint job is now 6 years old. The paint is pealing literally everywhere, the truck looks nice from far but you can see all the flaws of the paint job up close. I wish the previous owner prepped it before painting. Literally devalued the truck by painting here. They tape and mask everything and paint right over it. If you want a good quality paint job go to a high-end auto body paint shop not Maaco's

Great experience. Professional and quality work. I had a large patch of the side of my truck that was dented and scratched. Now you would never even know