Maui Tech Auto Repair, Kihei HI

Starter on our rx350 was failing so I bought one here in Kihei and these great guys got it installed for me on the same Monday I took it to them! Couldn’t be happier. Fernando - you da MAN! No more fear of not making it home. He also said the brakes are going to need replacement soon. Guess where this car is going to? Mahalo guys. You’re the best.

I have used this place several times in the past for repairs, oil changes and today to change the flat tire.l always drove off happy with work and how l was treated. Today was no exception.

With a flat tire and spare stuck and unable to release, we got turned down across the street at Good Year Auto (they absolutely suck) and as l always had great experience with Maui Tech, l asked tow truck driver to tow us here.

Even though the service writer Desiree wasn't around, Rafael the mechanic dropped what he was doing to not only put the spare on for us, he also fixed the puncture.

These guys are nice, competent and helpful. Can't go wrong here.

I highly recommend Maui Tech. They are HONEST. I brought in a Maui beater/cruiser in for an assessment. Not only was final price lower than the quoted estimate, Desiree also told me, in the kindest possible way, that the car was not worth fixing. (The shop could have easily made recommendations to fix certain things.) All in all, a very positive personal and professional experience. I will be returning.

Relying on box trucks for my company, Desiree has been super helpful in meeting my box truck needs and being thorough, helpful and proactive. I feel there is understanding here on how important commercial vehicles are to companies. In my opinion the knowledge, communication, time and organization skill set here in my expirience, is on point, A+, which is hard to find on Maui as many know.

Very rude & nasty attitude just had a couple of questions the lady hang up on me. When I called back and asked to speak to the manager she informed me she was. So then asked for the owner's name was hung up on again. If this is how act towards a call. I WILL NEVER GIVE THEM MY BUSINESS. NEVER

1) Asked for Oil change. Normally "they" check fluids, filters etc and give the customer a complete form with suggestions. Here I was told that would be extra and I just got the Oil change with no feedback. $77
2) Asked to have Undercarriage checked and screws tightened since the car had been run into a grass-tree field which stopped the car. I had to take the car back since the undercarriage was still loose toward the back of the car.
Charge $55 and I did not have to pay for the second visit. Both items were done with minimal effort and it appears that "the lead" technician is not on site most of the day.
3) I asked to have the shop tell me what else they noticed that I should pay attention to. (At my previous oil change place they did that routinely without charge). Here I was billed $137.50 for what they called a
"Complete one over". I was told to have the Valve Cover Gasket replaced and replace tie rods soon.
4) When I arrived for my appointment at 7 AM nobody was there. The place appears to operate without any structure and organization.
Bottom line: A VERY UNPROFESSIONAL PLACE.