Public Storage, Honolulu HI

Hau was awesome! She helped me get setup and made the process super easy and enjoyable! We even shared a few laughs

I was greeted so nicely over the phone by your representative, Rose, at Kahala public storage. She showed me the available units to rent. I selected one. Rose helped me through the paperwork so I understood the process. She shows me how to access the storage building using the app. The whole experience was gratifying. Rose is a great representative of Public Storage. Thanks. Marlene Lemke

We have been very happy with their service. Particularly, Rose was super efficient and attentive to our needs.

Hands down Kahala public storage manager “Rose” is amazingly sweet, she helps and answers all your questions and goes over with you with everything and she makes you understand and feel so comfortable with everything. Storage is nice and clean there and i highly recommend anyone to go see her if you need storage’s. Thank you again rose for your help and happy holidays to you!

Awesome facility to store your stuff. Employees are amazing, especially Donna, who always greets me with a warm smile. The area is always clean and safe, so I highly recommend this place.

Could use a seat. I need to sit.moving is always exhausting and I do it on foot. Front Desk could use some interpersonal skills training

This facility is clean and the office staff is outstanding (and Donna is exceptional). When I failed to lock my unit properly they called me within hours; when I've asked them to check on something they've done it cheerfully. My only complaint has been the regular rate increases, which I understand are company-wide and are not in the control of local managers. This year's rate increase was unreasonably high.

I was actually trying to make a rental reservation at another location but both Rose and Donna at the Waialae location (hope I got their names right) graciously helped me. They made me feel like my business was valued and that my personal needs and concerns mattered. Mahalo to both of you for for your Aloha and great customer service,

There is a lot of theft at Public Storage. It is a systemic problem. The one on Kapiolani is legendary for theft. It is also an issue for Waialae Ave

Leina and Jasmine were so helpful, outstanding service very convenient access clean well lit, straightforward

The customer service is friendly, reliable and very helpful. When they say they'll call back they actually do and they take the time to listen in order to resolve an issue. Layna who recently assisted me and a male representative (whose name I don't have) were professional and amicable. Thank you for being there!

Dora and Steven were wonderful with helping me make my move out quick and efficient! Would come back again!

Wanted to recognize Jazmyn Woodard for our high standard of customer service and support. She’s very professional, responsive, thorough and diligent. She takes ownership of issues and handles them promptly even though she has hundreds of other clients to manage. I’ve seen her in very stressful situation handling third parties with poise and confidence. Her presence there makes me feel like an owner type minded person will take care of clients rather than being just an employee. I feel any company is fortunate to have someone with these attributes

I had a great experience storing here! Every time I stopped by the building was clean and the people in office are friendly

First time renting storage at the Kahala property. Public Storage employee Jazmyn was so very helpful and made me feel very comfortable with the place and the process. She’s a very hard worker and a very pleasant person to make everyone customer of Public Storage feel right at home.

Steve was incredibly helpful. He got us two spaces we needed, and saved us money. He is what you need when a crisis hits. Thanks, Steve!