Servco Kauaʻi, Lihue HI

John Putman is THE BEST! From the initial meeting, to pre-order & everything to picking up license plates after going through the entire process of a purchase of a brand new 2021 Tacoma; John was ON POINT! This was the first time working with Lihue Servco & now I know why John was so highly recommended. He went out of his way to keep me updated on the shipping process, financing & post-pick up procedures. His sense of humor & positive attitude helped make this "adulting" experience less stressful than I have experienced before! Very professional, dedicated & truly caring about his clients. Kayla in the admin office was also incredibly helpful, as the dealership is VERY busy since COVID & she stepped in to help John with the details of this transaction. Our Ohana believes John & Kayla should be given a raise & some shiny medals of honor! MAHALO PLENTY from our Ohana to yours Toyota Servco!:)

Super upset with my last visit.the tech or the administration who checked me in and summarized my visit dropped the ball, bad.

In fact bad enough that I am unsure if I trust my vehicle returning to this location.

Bought a Chevy avalanche from Chris. Asked if something was wrong as the engine would shoot up when I would press the gas during test drive. He said it was fine. Right after purchase I had to spend thousands to fix the engine. Service Kauai has no problem screwing anyone over and selling broken Vehicles. Would give a zero review if possible.