The Locavore Store, Hilo HI

Owner keeps answering defensively. In the 2 communications, not once did the salesperson, who was angry at my request, or owner addressed the fact that the seasoning I purchased was STALE. Why are they selling it? Stale when I first purchased it. Lame of me to return 6 months later, however, they lost a customer because of the way they handled the situation. I hope $8 is worth it folks.

Went to return an expensive garlic blend herb that I bought 6 months ago. It was old 6 months ago and they refused! Lost a customer. Hope the $8 was worth losing the annual money I will no longer be spending. Just read owner's response to another 1 star. Wow, paragraphs of defensive rhetoric! Clueless!
Regarding the response. A lot of words and again clueless.

Tastes like homemade food and it's mostly local and organic! Root booch is better than root beer in every way.

Great store for local produce, including local meat and Tropical Dreams ice cream! They sell nice chocolates, macadamia nuts, and honey that would be great for souvenirs or gifts. Prices are a little high (bananas were $1.69/lb compared to farmer's market price of $1.50/lb), but not awful. They also have lovely, unique greeting cards that are painted or printed in the Hawaiian islands. Customer service was excellent and I appreciated the cashier's recommendations for restaurants to eat at in the area!