TIP TOWS TOWING, Kapolei HI

Service was fast and professional. Thought terminals were just dirty but after cleaning my truck still would not start. Keoni the driver crawled under my truck and tapped on the starter while I started the engine. Correct diagnosis! Keoni was friendly, professional and quick to identify the problem. Tip Tows will be my go to tow company from now on

Eli was the man! He went above and beyond for my boyfriend and I when we we lost our keys to our rental car. He couldn’t find us and instead of cancelling the tow, he called us to drop a pin to him so he was able to find us. The drop point for the rental was closed, so he dropped us off to get food since it took over 4 hours to get us. (Of no fault of their own!) would recommend this company to anyone!

Keone rescued me and my car. Arrived on time. Was super courteous and efficient. Very good experience overall. Mahalo Nui.

Mother of 5 blow out off H1 west called the first number to come up for assistance and these guys showed up within 15 mins. Eli was so fast and kind to me. Got me back on the road. Thank you for such awsome service!

Talk about fast, with great communication they had my truck up in going within seconds Rj had great Postive attitude. Great personality very Easy to talk to. Mahalos RJ.

Rj was great! What a great towing company. No complaints at all. Assured me at every moment when he was on his way, stayed true to the expected ETA, and was also knowledgeable about what was actually wrong with my car. I am the type of person to freak out over the smallest sound that comes from my car, so Rj was a great help in reassuring me that my car was okay and he was willing to help in any way he could. I am grateful he was contacted. Appreciate you guys! God bless you and your beautiful family!

With a few hiccups at the start of the week, I made arrangements yesterday to have my vehicle removed from my garage ASAP. Worried that the window of opportunity was shot, RJ reassured me that it will be done. Plus, my garage isn’t the easiest to maneuver for some, and needed it out by Saturday. This morning, RJ came through and took a great weight off my shoulders! The sincerity of one’s word followed with efficient service is truly appreciated beyond measure these days. Truly matchless service & understanding!

The individual that assisted my kids and I was very professional, knowledgeable, and empathetic. Thank you so much for the help!

Mahalo Tip Tows for arriving in less than 20 mins. Great service, the owner is TRUSTWORTHY & plenty ALOHA.

Mahalo nui for the excellent towing service. I was having a hard day everything seemed so overwhelming and then my car broke down. The above and beyond service of tip Tows Towing just put back on the pathway again. Pure Aloha. Mahalo nui

My driver was the coolest guy. I believe RJ was his name. Drove safe, and obviously knew what he was doing. He let me hop in with him to drop off my car without a problem. He’s a really good braddah, would definitely use this company if anything happens.

Thank you for service over and above! I felt safe and taken care of with a truck that wouldn’t start. I would definitely recommend to anyone who needs help.

I called the company just to check if they were coming in my area when my car got stuck. I had waited for for 2 hours, but that was okay. The guy from their office that l talked to was unfriendly from the start. I didn't need to be spoken to in such a rude tone, especially in time of distress and need. Maybe he was in a bad mood, who knows? But still unprofessional. The tow guy who came and helped me pull out my car was kind, patient and courteous. He took very good care of my car. So kudos to him!

If I do recall correctly the gentleman's name was RJ. He helped me out in a tight space on his personal time out with family just because he was close. Amazing customer service

RJ worked with me to get my towing needs met even though it was a tricky situation, I was on the Big Island and he had to pick up my non-op vehicle from the port of Honolulu. Super nice guy, went above and beyond the minimum for sure. Also really good clear communication by text and phone call. Grateful for people who communicate well and do their job in a good spirited way.

I needed my Corvette towed from my house to the body shop, then to the service department. Arranged with Tip Tows on Friday for a Monday pickup. Eli showed up right on time, and took tremendous care with loading my car. He got me to both appointments right on time. I couldn't be happier with the great service

I rate this company 5 stars. A great man towed my car today when I had a break down close to polo beach. I believe his name was RJ (sorry if I forgot). He gave good advice and kept me in good spirits given the situation. Thank a lot again for the conversation and tow.

Thanks.
From: Dee

AJ is a rockstar! I always check ratings but rarely take the time to write reviews myself. I’ll make an exception for these guys. Professional and towed us out of a ditch without even scratching our car. Right on!