Midwest Oral & Maxillofacial, Fort Wayne IN

Currently sitting in the office off Engle Road. Again. Multiple visits to get a broken tooth pulled for my mother. We've been here for 3 hours today. Joy. Overwhelming stench of burnt popcorn. Gross. At the dentist? Lovely muzak coming from the ceiling (not) competing with the too loud TV set to HGTV. No one wants to hear both. But it doesn't really matter as the waiting room is packed full and all 9 other occupants are watching tiktok/youtube/Netflix in 7 different languages and all at full blast. It smells in here.

Two days off work, two 50 mile trips one way to have this tooth removed, a bunch of smoke blown the first trip on how they were going to gas me to put me under and I won’t feel nothing. Then get there today and find out they don’t even use gas just an iv. I said we will see you later and walked out with my tooth still in my mouth.

Miguel was extremely kind and friendly i was terrified of having to get a wisdom tooth removed he made me feel really comfortable he made the experience great the doctor on the other hand was dismissive and when explaining the procedure didn’t look me in the face but instead every wall and the ceiling he didn’t believe me when i told him i could feel pain i was adamant and he grudgingly gave me another numbing shot

All the staff were great and everything was quick and painless. I have no complaints whatsoever.

Maxillofacial and Doctor Treasure were incredibly kind and easy to work with. They were flexible and quick with my crazy schedule. I had an infected wisdom tooth that was causing me a lot of pain. I am here as a student, so I do not have a dentist in the area. They were super easy and patient, even with a new patient. Everyone I spoke to was friendly and helpful. (Even remembered my name before my appointment!). They were also so understanding of my incredible lateness for a last minute appointment. I was still able to get in the same day. The surgery itself was super fast and I already feel ten times better.

PS to the nurse who I rambled at for five minutes thank you for being so patient:)

If I could give zero stars I would. The office manager is horrible. Told me they have hundreds of patients so it doesn’t matter if I don’t come back. They have owed me a 700 dollar refund for almost a month. I would never waste my time going to this place. I have attached a picture of the doctors name due to how horrible the entire experience was.