Advance Auto Parts, Des Moines IA

Had a little problem returning a part that I didn't need it just depends on which employee that you get

Nice people they helped me change my battery in the cold rain. They need raises higher up's and a place to keep them dry when outside helping customers.

Was near-by and website showed they had a clip I was looking for. It was actually in stock and wasn't too hard to find. Store seemed well kept.

I prefer Advance and most of my extended family also go here. Sign up for the perks and you will save money.

Came here to get engine filter, cabin filter and wiper blade. I love the friendly staffs and they are super helpful.

They usually have the parts I need and their counter guys are always polite and helpful but some lack knowledge on a lot of the parts and I believe that's due to a lack of training on Advanced Autos part

I needed a gas cap for my particular car. They ordered it and it was on the front desk the next day. Bravo

Alison (sorry I don't know if it's two L's or one) was awesome brought in a battery this past Sunday and she tested for me. Confirmed it was dead and swapped it out in within the warranty as I was looking around for other products for my Celica. She asked if I needed anything else. When I told her I was looking for a socket for spark plugs she immediately got up and found a socket for me as well as found the the oil filter for my car as well. Thank you so much. I'm very happy with this Advance Auto parts

People who helped me were professional, courteous, and went above and beyond to make sure I was satisfied. Did what they said they would do and followed up.

Quick and Easy! Great selection of general auto parts and cleaning solutions. The staff have good knowledge and are friendly. Good place to go!

They're always very nice. This time however, they gave me the wrong light bulb for my tail light. Just annoying because he looked it up right in front of me.

We were on a very long road trip and our battery decided Des Moines was a great place to die. Your store was recommended by the nissan dealership up the road. A very nice employee not only offered up tools so we could change the battery out, but jumped in and helped get it done. Thank you so very much for helping getting us back on the road.

Had a minor need to replace rear brake & turning signal lightbulbs. Fast & courteous. They loaned a Phillips screwdriver & rachet without concern. Great team!

Customer service is not their strong suit! 3 people working there and no one wants to help you

I am so grateful for Amanu's help yesterday. It was subzero temperatures and my car battery died. Amanu was will willing to drive to my home and install the battery for me. He was kind and professional, even though I knew he was freezing. I will be forever grateful for his kindness and good deed. Thank you, Amanu (sorry if I misspelled your awesome name). And I will be sure to use this store for any auto parts in the future. Thank you, Tony, as well for your kindness and help! I HIGHLY recommend! A+

Came in one night desperate for wiper blades there was 3 people in the store. No one greeted me. No one asked if I needed help. I stood there for 15 minutes on my phone trying to figure out which blades I needed as they walked by. Finally I put the other items down and went next door. No one even acknowledged o left. Very disappointed - that was a bad first impression.

Bought and had a battery installed. The had it done in no time at all. Very professional and courteous.

The guy that helped me was amazing not only was he very patient with lack of car knowledge but taught me as well. He even helped me fill my oil just where it needed to be. As well as answer all my questions not matter how silly I thought they where