Altoona Campus

I have only been a member for a short time. I'm no stranger to a gym, Altoona Campus gets an A+ from me!

We have only gone once on a tryout period. The people were super friendly. We went to a yoga class the day we visited. The entire class was welcoming and very helpful. Our instructor, Savanah, was very good to work with. We will be back.

Price for drop in guests was reasonable. Staff was friendly. Pool was so dirty and over chlorinated. We swam and found so much hair it would stick to us. Clumps of sand at the bottom. Random stuff just floating in the water… We swim regularly in pools and haven’t been in this gross of a pool. An hour after our swim we noticed almost everyone who swam had major skin irritation/redness from the pool. Yuck!

The hours are just unacceptable. IT"S A GYM.people have varying schedules. Closing at 8pm is brutal. Also, if you opened at 0400, they will COME.

It’s a great place with many different programs/classes. It also has a large weight room, lots of exercise equipment, two racquetball courts and an indoor pool. The only reason I didn’t give it a 5 star rating is since the pandemic, closing hours have been shortened a little.

For several weeks now there have been no lifeguards. I am 65 and can't swim. My husband and I pay over $700 per year for our membership. I want a reduced fee now!

No one knows what customer service is. Paul guys needs to be educated again on how to
Speak to people and the facility really dirty pricing is super high. Rude employees in general. Very bad experience when I drive all the way from Des Moines

Facility is not as expected. It feels dirty, old, musty and smelly. Restrooms were not cared for and smells horrible. The basketballs were old and raggedy likely over 15 yrs old. The machines and workout equipment are dusty. Employees walking around but none are cleaning the equipment. There were employees in the booth by the weigh room and the booth by the treadmills.they had their faces buried in their phone for at least 30 mins. They need to spend money on routine maintenance and upkeeps instead of paying their 90 yr old director $100k a year to walk around sipping coffee from his mug. Some of the staff are friendly, majority are arrogant and snobby. The membership director (Paul) was friendly and nice. He knows how to treat customers with courtesy and respect. Hes probably the best employee. Bravo to him. Overall, for a premium price for family membership ($980/yr) and the facility does not meet the standards and expectations. I do not recommend this facility. The office by the weigh room displayed a desicrated American flag. So disrespectful to the active duty troops, veterans, and the country.

High price for substandard and old facility. Employees and staff were rude and disrespectful. They gossiped about other customers and have no regard for privacy. Restrooms and pool area are nasty. They washed the floor surrounding the pool area into the pool.that's gross. Debris in the weigh room and the kids workout area. The TV and games do not work. Workout equipment are dirty. I'm surprised there are not more bad reviews.

4/18/2022
Just witnessed one of the female trainer screaming out loud "BOYS! " at a group of young men in the weigh room. So loud the entire weigh room went silent. These are young men.not boys. That was uncalled for, very disturbing, and disrespectful. Treat them with respect and courtesy.these are young men working out.not little boys. As a representative of the facility and trainer, she hould have walked over and quietly speak to those young men.

We enjoyed our visit.clean calm and friendly environment.definitely affordable for a family funday

We enjoyed the campus and all its amenities but icwish they didn't charge for infants or at least didn't charge full price.

The Altoona Campus offers many workout classes and opportunities for individuals and families. Our kids love being able to swim in the indoor pool year-round, and our entire family enjoys being able to use the basketball courts and track. We are so happy to have this affordable option in Altoona!

Not been there yet, been looking at them through the website, and I am eager to go check it out when up there next time.

Great place to work out, staffing is friendly.they have a lot of equipment to use, pools ok. My family and I will keep going back.

LOVE LOVE LOVE working out at The Campus! Have been coming for 5 years and working with the personal trainers for all 5 of those years!

The staff is always so friendly and the gym is clean. I love the variety of classes available. There’s something for everyone.