Archie's Brake & Quick Lube, North Liberty IA

First time at this business. Seems like a great place to take your vehicle for basic maintenance and larger repairs. But nowhere online or inside the shop are there prices for basic maintenance. Nevertheless, they worked on my vehicle for a very good price, taxes included. I will be going back.

Ron and his technicians are great! They got me in super quick and made sure my oil change and tire rotation was done before I had to be at work that day. I would definitely recommend them!

Went there last week the people were very helpful and friendly they explained everything in detail so I could understand. 10/10 would recommend this place. I will be going back!

I have been here for an oil change before and went into Archie's again for a routine oil change. About halfway through I saw the technicians (plural because they were all standing around) pointing at my front wheels and laughing. They also were heavily vaping while fixing my car. After an hour they called me in to look at the front brakes and rotors. I agreed that they looked like they need replaced so we went back to talk about pricing. The man at the front desk said we can do both front breaks and rotors with the oil change for $504. I said I would make some calls and let them know. The man at the front desk said that they could price match with any other offer that I received. After calling around for approximately 5 minutes I noticed that that price was very high. I went up to the desk and asked them if I could just stick with the oil change this time and figure out my brakes later. He basically said that if I drove away my brakes would fail and cost me a lot more money. After asking multiple times if I could just wait they told me their technicians had already started and they couldn't stop. After arguing with Ron about the price for 20 minutes he kept insulting me and saying he didn't understand what I was after. Then he told me that the price was $583 which is $79 more than what they originally told me. He also said there was no way they would price match after his employee told me that he could. I asked if they could use something other than ceramic and they said that was all they had when the name of their business is Archies BRAKE & quick lube. When I left the shop after 2.5 hours my car was worse than when I went in. They messed up my sensors and my Auto Stop-Start does not work. I will need to take my car in to another auto shop which is going to cost more. All in all they absolutely screwed me for the price of new rotors and brakes. They also have terrible customer service and were trying to take advantage of me as a young woman. They asked if I was in college and when I told them I wasn't their whole demeanor changed. I WILL NOT be returning to Archie's and I would HIGHLY not recommend it to anyone in the area.

Got some amazing people working there good prices and quick! Definitely found my forever shop!

They were great.
In and out supper friendly and professional.
Explained in great detail to me who doesn’t know much about cars

Since moving from Northwest Iowa to Cedar Rapids it is difficult to find a garage that you can trust. I have brought my vehicle to Archies for all my services. Ron and his staff are friendly, trustworthy and knowledgeable. When you walk into Archies the atmosphere is welcoming and Ty is ready to help you with what you need. I would recommend Archies to anyone who needs big or small repairs or just an oil change. Awesome place. Keep up the good work!

Don’t go here if you want to be respected. Even the management is rude. The manager and techs made fun of a customer after simply questioning a $500+ brake job (just for the front rotors and pads on a 2016 Chevy Malibu). Upon completion of the service the start/stop function of the car didn’t work and the brakes weren’t even bled correctly. After it was all set and done, quoted three different shops and they were all well under what was payed here.

Was quoted a cost of "six nine two one" over the phone and thought that meant $69.21 since that is how it is spoken with the last two numbers meaning cents. Turns out they meant $692.10. Need to change the way you quote your customers, quoting it that way should've equaled out to either 69.21 or 6,921. There are two decimal places for cents, not one. Next time say hundred in the quote, never put another customer in this position. Also had the car returned to us with two tires at 9psi and 21psi. This is not the first time that we have been disappointed in the services here, but it will be our last as we won't be coming back.

I called for an appointment this morning and they were able to get me in this afternoon during my break for an oil change with a free tire rotation. Ended up also getting a new air filter because I knew it was long overdue and very gross. Super friendly, professional, fast and efficient service. All at a fair price. It's a great location and beautiful new facility. Ty was extremely helpful and I received stellar service. I will absolutely continue to give them my business. I was treated with great respect and care. Everyone I came into contact with had a pride in their work and valued the customers. TOP NOTCH!

It's hard to find a trusted and fair mechanic. We recommend Archie's to all our friends. They do not oversell and have made valuable recommendations when our car's have an issue that needs addressed by the manufacturer or dealership. They even found a warranty/recall that replaced my car's engine.

I have been coming to Archie's for many years now and I am always happy with the service. I know that I can trust them with my car and they don't try to lie or sell you something you don't need. They also will give you a ride home and pick you up if you are within a certain distance. I think the owner and all of the employees are very nice and respectful. They also have a punch card for oil changes, which is super nice. I will always go to Archie's for all of my auto needs, and all of my family goes there too.

I always am impressed by Archie's. They're friendly, prompt and get the job done right. I don't take my car anywhere else these days.

I had always had good experiences with oil changes and tire rotations. I took my car in for new rotors which went bad a little over a year. Was told by Nissan they were not installed properly. Archie’s ended up fixing for free after they noticed they were worn and shouldn’t be that quickly. Great, thanks! I then took my car back for an oil change, told them to ONLY CHECK the coolant in my car because it wasn’t getting as cold (it was still working- I explained this specifically to front desk) The appointment took an hour and a half, I was then told their machine that checks it broke. I left that appt on one of the hottest days of the summer, as I’m driving away, I notice my air didn’t work at all. They failed to tell me they drained my coolant completely when the machine broke. They got me in to fill the coolant back up right away. My air worked for a week, it started to make noises, and then completely stopped working. I called AGAIN saying it was completely broke a little irritated I ever mentioned anything because of all of the problems I now was having. I brought it back in (3rd time) and was then told a tube was broke and it was common in Nissan Rogues. Highly irritated I took my car to Carousel Nissan. They told me this was not a problem with Nissans. I was so irritated I had someone else deal with them. My friend was told it wasn’t their problem (even though they never seemed to notice this break in a line when they had drained my fluid without telling me and filled it back up- so my car was seen twice before noticing this the 3rd time) After a fight to get it fixed for free they said they’d do it and didn’t want me returning for service. Fine. I drove off that day and the underneath cover for my car flew off on highway 380. Thankfully did not cause any accidents on a very busy highway. I called to tell them and of course they did not care. I paid for this and had Nissan Carousel replace it, so I wouldn’t have any more issues with my car from Archie’s. Now it’s winter and everything with heating is messed up as well. One star for all the trouble I’ve dealt with with this business.

My husband dropped off our car at 9: 30 AM to change the brake pads. Came back at 2pm to find out they hadn’t even started on it until 12: 45 pm. At 2 pm they said “just 5-10 more minutes”. An HOUR later they’re finally done. Almost 6 hours for brake pads. Why did we have to waste half our morning and drop it off at 9: 30 if they wouldn’t start on it until 3 hours later? Never using this place again.

Jiffy Lube messed up my oil they took me in last minute at a drop of a hat and we’re extremely helpful and saved me a ton of damage. Great people and awesome quality work. Thank you SO much! Archie’s is the best out there!

Love the services, great detailing, oil changes and general maintenance. Excellent service and good prices, I really trust their advice.

Thanks Archie's.

Great customer service. Can usually get you in pretty fast. The team is knowledgeable, welcoming, and fair.

Such great customer service. Very polite and convenient. Did and extra once over at my request.