Attic Solutions by Prevailing Resources LLC, Ankeny IA
Address | 1814 NE Trilein Dr, Ankeny, IA, United States | ||||||||||||
Phone | +1 515-279-2010 | ||||||||||||
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Website | www.insulationcontractorsolutions.com | ||||||||||||
Categories | Insulation Contractor | ||||||||||||
Rating | 4.6 9 reviews | ||||||||||||
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Attic Solutions by Prevailing Resources LLC reviews
9We were having issues with pipes freezing in the very cold Iowa months. Matt and his team responded quickly to our request for an assessment. They identified the problem areas and gave us a precise plan of attack to rectify the problem. The team put in a lot of effort and went above and beyond during the installation process. They kept us informed of their progress. Matt checked in with us frequently throughout the process. Very affordable and reassuring.
Attic Solutions got the job done quick and painless. The guys were friendly, knowledgeable and efficient.
We had insulation added to our walls and basement in our last house and are having them come to our new house to add insulation in our garage and attic spaces.
Other companies never responded and these guys did immediately. Fixed all of our issues. Fair priced and the kindest people you will find.
Owner was helpful and responsive, workers arrived on time and were very nice. There was a little miscommunication regarding the number of vent chutes they were installing, but that was quickly and easily corrected. Job was completed quickly and they even did a decent job cleaning up afterwards.
I had my kitchen remodeled where a bulkhead was removed and the insulation had not been updated since the house was built. Needed to have insulation redone and brought up to code. I contacted Attic Solutions. The were easy to work with, fulfilled my needs at a very competitive price, were on time, worked quickly and efficiently. Would recommend to anyone. Was one of the easiest companies I have worked with in quite a while.
We had major frost on our ceiling in December during a cold snap. I called Attic Solutions and they were able to fit us in their schedule within three days. We were going to be traveling, so we instructed we wanted any damaged insulation removed, any damaged baffles repaired or replaced, and a higher r value of insulation installed in the entire attic as our builder years ago used the bare minimum. Two weeks after the work was completed we again had frost on our ceiling. Upon calling, the owner was reluctant to return (he personally was not present the day the work was done and hasn't been to our home since). He stated the job was done properly. At this point he started ignoring our calls and texts. When we finally got him to answer (using an alternate number) the call ended with the owner screaming, swearing, and hanging up on me. He had a change of heart soon after and sent the supervisor out who did the initial job (months after the initial job was completed). The supervisor informed us either they missed a couple of areas or it blew back out after they completed the work (there were no major wind events in the two weeks between job completion and us noticing frost again). He informed me there was currently zero insulation above my master bathroom. Since the frost had caused damage to our drywall ceiling, we decided to have a drywall contractor repair the ceiling prior to insulation being added. When our drywall contractor removed the damaged drywall, old, moldy insulation fell down. Thus, Attic Solutions never removed it as agreed. Our drywall work was completed five weeks ago. We have been calling and texting both the supervisor and owner to finish the master bathroom insulation. The supervisor has responded but can't move forward without the owner's blessing. The owner will not call or text us back. At this point, we have decided to move forward with a new company to ensure the job is completed properly. I tend to not write negative reviews unless the poor customer service is both repetitive and intentional. The stress this company has caused is not worth chasing anymore.
I hired Attic Solutions to add additional insulation to my attic as I knew there were some serious gaps from construction projects done on the home. They were easy to work with in getting a time that worked for me, his team were prompt, got the work done, and left their latter in place so I could view what they had done. I would highly recommend their service.