Bank of the West / BMO, Clive IA
| Address | 1070 73rd St, Clive, IA | ||||||||||||
| Phone | (515) 657-6333 | ||||||||||||
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| Website | usbranches.bmo.com/IA/Clive/bmo434 | ||||||||||||
| Categories | Bank | ||||||||||||
| Rating | 2.3 3 reviews | ||||||||||||
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Similar companies nearby Midwest Heritage — 3580 EP True Pkwy, West Des Moines, IA, United States |
Bank of the West / BMO reviews
3Probably the worst bank I've ever banked through. Constantly changing. The amount of days they hold a check is absurd and not to mention the hours.
5 Stars for Lauren, and the team! Did an amazing job assisting me in the moment, with urgency, friendliness and a smile. Great customer service!
A few weeks ago the rep that I was speaking to on their customer service line was supposed to have removed the overdraft protection, he didnt. I looked at my account and I am negative. So I called customer service again, and the supervisor Latrell had the nerve to tell me it is my responsibility to monitor my account but yet the customer service rep that was to have removed the overdraft protection isnt being held accountable for not removing it. Latrell did remove the overdraft fee. But on Friday I am closing my account. Worst Bank Ever!